Customer Service Representative with German
Verifone
Warsaw, Poland
2 d. temu

Description

For over 35 years, we’ve been making history. Now, we’re creating the future.

Techs on the beach

On April 14, 1981, in Honolulu, Hawaii, William Bill Melton incorporated his new tech company. The original intention was to provide a recourse for retailers who’d been swindled by people handing out bad checks.

Bill's product was a kind of verification device using phone lines a verification phone.

But then a pivot. The credit card industry was relatively new at the time and processing was still being done with carbon paper.

Bill saw a way to reduce costs for companies like Visa and MasterCard, while capitalizing on this new technology. Instead of verifying checks, we would provide local businesses a means to electronically process credit card payments.

The Verifone payment device was born.

Now, Verifone is one of the world’s largest POS terminal vendors and a leading provider of payment and commerce solutions.

We operate in more than 150 countries and employ nearly 6,000 people globally. Our steady growth has come organically, through a dedication to innovation and strategic partnerships, as well as from savvy acquisitions.

Customer Service Specialist / Order Administrator will be responsible for day-to-day support to VeriFone customers and sales organization in processing sales orders and resolving inquiries.

Responsibilities :

  • Providing customer service; communication with clients as well as internally, dealing with all the client s requests, solving issues, processing claims and booking orders in Oracle system
  • Cooperating with finance team and responsible for warehouse operations (receiving & shipping goods, material transactions
  • Responsibility for any stock movements - working with freight forwarders, courier services in order to have supply on time
  • Responsibility for meeting specified timelines and product delivery schedules and commitments
  • Working closely with sales and forecasts / supply teams
  • Working closely with warehouses - and providing internal as well as external reports
  • Maintains customer files with sales contract information and checks product availability and books orders
  • Obtaining written confirmation from customer for any data that is missing on PO Generates email acknowledgements to field sales on status of orders processed
  • Responsible for filing of all sales order requests / changes processed by the department
  • Perform daily settlements
  • Requirements :

  • Minimum 2-3 years’ experience in order processing, data entry, sales processing
  • High school diploma or equivalent required
  • Fluency in German and English languages as a must
  • Knowledge or experience of Business Objects and Oracle as advantages
  • Very good IT skills (MS Office)
  • Good communication skills (oral and written)
  • Strong character with the ability to deal with customers confidently
  • We offer :

  • Full-time contract of employment for 15 months, after its extension
  • Attractive salary and benefit package (attractive base salary, private health care, life insurance, lunch card, Multisport package).
  • Unique opportunity for personal growth which will include internal and external training.
  • Challenging work in multinational environment with a dynamic team.
  • Expanded benefit package.
  • Verifone is proud to be an Equal Opportunity Employer.

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