Care Business Partner
The Maersk Group
Poland
4 d. temu

The purpose of the role is to deliver best customer service experience. You will own and manage the customer experience of assigned CARE Premium customers.

You will have a chance to join fast paced environment where you will challange yourself and develop your skillset.

We offer

An exciting role, part of a dynamic and international organisation with the possibility to continuously apply and develop your competencies.

You will get international exposure : As part of your job you will be building relationships with high level stake-holders and cross functional teams across the globe.

As a performance-oriented company, we strive to always recruit the best person for the job regardless of gender, age, nationality, sexual orientation or religious beliefs.

We are proud of our diversity and see it as a genuine source of strength for building high-performing teams.

Key responsibilities

  • Builds strong and lasting relationships with customers and provides second to none customer service
  • Has responsibility for the end to end customer experience
  • Engages in constructive problem resolution and provides solutions
  • Acts and communicates proactively to keep customers informed of any issues or changes
  • Addresses root causes and seeks continuous improvements; is constantly looking for ways to improve work processes
  • Works independently and assists the team in realising goals and standards; shares knowledge and best practices
  • We are looking for

    Ideal candidate has 3-5 years of experience in a similar position in the industry

    Fluency in English and Polish language

    Team spirit and great communication skills

    Maturity and ability to take ownership

    Driving license will be an asset

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