Project Manager – Planning & Development
Kraków, Małopolskie, Poland
9 d. temu

Tasks :

  • Define and Implement solutions for identified structural problems or opportunities for GBS
  • Plans, initiates and drives implementation of Shared Services practices for ABB GBS organization across GBS functions globally
  • Enables GBS Functions in building and executing functional transformation roadmap in alignment with scope assigned to the role
  • Develop a GBS planning & development strategy based on knowledge and awareness of various business scenarios that can apply
  • Define and apply a structured GBS planning & development approach and methodology for capturing & integrating the key business opportunities for GBS within ABB
  • Identify within current and non-current GBS scope future opportunities (need of cross functional solutions and / or new business for GBS)
  • Capture requirements and expectations from GBS functions and propose business solutions aligned to organizational objectives and constraints (i.
  • e for cross functional solutions)

  • Map customer to customer process for validated GBS opportunities and clearly distinguish between potential GBS and non-
  • GBS type of activities, the relationship between the two and propose applicable GBS business scenario (i.e for new GBS opportunities)

  • Identify and work with the business, functions and all relevant stakeholders in developing business cases that enable the right decision making process for business / function and GBS (for both cross functional solutions and new GBS opportunities)
  • Ensure all relevant organizations are timely engaged during opportunity evaluation (i.e : IS, Legal, etc.) and those inputs / constraints are included in business case for respective opportunity
  • Ensure smooth handover from project to ongoing execution;
  • Manage communications to all relevant parties regarding opportunities and validated solutions
  • Develops and deploys widespread continual improvement skills to create a capable systematic problem-solving culture at all levels in the organization
  • Drive common practices for GBS Planning & Development within our delivery organization across GBS hubs and front office locations
  • Initiate and drive transformation / cross-functional projects triggered both locally and globally resulting in more efficient, cost effective processes
  • Actively enable the GBS functions (Finance, HR, and Procurement) to deliver against functional targets
  • Build a culture of delivering sustained improvements;
  • Collaborate with various stakeholders to ensure that our actions reflect the highest levels of integrity, safety and responsibility to our customers and shareholders.
  • Drive change projects improving the way we work and increasing employee and customer satisfaction via Common Practices People leadership and development -
  • Ensures, with support of HR, that the global team, is sustainably staffed, developed and directed to enable effective leadership, support and coaching on improvement projects and to provide a career development path for future operational leaders

  • The ability to apply architectural principles to business solutions
  • The ability to develop business cases and high-level plans that can be used for future analysis and decision making.
  • Requirements :

    Advanced Theoretical with 13+ years of experience in Business Operations and processes, Shared Services / BPO industry, Lean Six Sigma / Project Management.

    Proven expertise in driving transformation / change. .

  • Extensive experience in BPO / Shared services environment
  • Extensive experience planning and deploying business and / or IT solutions
  • Proven track record of managing big scale, complex & cross-functional projects (preferably transition and / or transformation projects)
  • Experience modeling business processes using a variety of tools and techniques
  • Experience in working in virtual teams and matrix organizations.
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