⭐ L2 - Technical Support( Applications) //☎️Remote Interviews
Wroclaw, Poland
‎15 godz. temu

Position Description

CGI is a global IT and business process services provider delivering high-quality business consulting, systems integration and outsourcing services.

With over 77500 professionals in 40 countries, of which nearly 500 in Poland in 4 cities, CGI is a world leader in transforming innovation, information and technology to the success of our customers.

A combination that opens many and flexible career paths.

If you join us at CGI, you will get the opportunity to become an owner, which means that you can influence your company's future, build success and take part of the values you contribute to create.

As a owners, we are committed to what we do and it affects how we respond to our customers and each other. That is why we call our employees members.

Because we are more than employees.

Do you also want to take part of a membership beyond the ordinary?

Position description :

CGI has been selected to help large Public Sector customer with Technical Application Management for a large number of over 100 applications.

The starting phase of the project is move and configuration of the applications to new infrastructure.

Your future responsibilities :

In this role you will be involved in supporting the move and configuration" phase and further being responsible for Technical Application Support (mainly L2).

Analysing and troubleshooting problems with applications based on received incidents. Whenever appropriate fixing by applying configuration or data patching or dispatching to other parties for code fixes.

Preparation of applications or new services for transfer to acceptance environment and transfer them to functional application management.

Technical implementation (deployment) of the changes.

Part of your duties will be also identification and documentation of improvements that could be applied to the operations (of applications) and when appropriate (after consulting with leader) implementation

Required qulifications to be successful in this role :

Successful candidates should have the following skills :

  • Preferably former background with application support
  • Technical experience with Application Servers configuration and troubleshooting (IIS, Tomcat, Websphere, JBoss)
  • Practical knowledge of scheduling tools (preferably Tivoli Workload Scheduler)
  • Familiarity with Windows Server, Linux, nice to have AIX and corresponding scripting
  • Experience with analyzing data in database (MS SQL Server, Oracle), SQL, data patching and nice to have experience with administration / configuration
  • Hands on with installation and deployment of applications to various environments and nice to have knowledge of automatic deployment tools (e.g. XL Deploy)
  • Acquaintance with systems and infrastructure monitoring tools (e.g. Nagios) would be an advantage
  • Knowledge of cloud technology as a plus
  • Ability to learn and acquire new knowledge fast
  • Our offer :

  • Contract of employment
  • Private healthcare / Medicover Maxima
  • Share Purchase Plan (SPP) co-financed by CGI
  • Multisport Plus card and the Oxygen program
  • Profit Participation Plan
  • Referral bonuses, starting from 6k PLN
  • Creative Work
  • Brown Bags, hackathons and knowledge sharing events
  • Occasional gifts and celebration of anniversaries
  • We will offer you a membership beyond the ordinary :

    At CGI, our success comes from the talent and commitment of our members. As one team, we share the challenges and rewards that come from growing our company, which reinforces our culture of ownership.

    As a member of CGI you has the opportunity to be an owner and to work in an environment where you enjoy working and feel empowered.

    With us, you’ll have plenty of possibilities to take care of yourself and the communities around you. You will have the opportunity to work with major local and global clients from different industries in challenging projects that have a true impact on our future.

    With us at CGI you can develop your career as an expert or if you like or take new steps towards managerial position. It’s up to you to get our full support to get you where you want to be.

    This is what we call a membership beyond the ordinary.

    Ready to be a member?

    Great, because we d love to hear from you! Apply for the position by clicking on the I m interested" button at the top or bottom of the page.

    What you can expect from us

    Build your career with us.

    It is an extraordinary time to be in business. As digital transformation continues to accelerate, CGI is at the center of this change supporting our clients’ digital journeys and offering our professionals exciting career opportunities.

    At CGI, our success comes from the talent and commitment of our professionals. As one team, we share the challenges and rewards that come from growing our company, which reinforces our culture of ownership.

    All of our professionals benefit from the value we collectively create.

    Be part of building one of the largest independent technology and business services firms in the world.

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