Alinity Application Specialist
Abbott
, Poland
17 d. temu

JOB DESCRIPTION :

Abbott Diagnostics is looking for an

Application Specialist Region East (m / f)

The Alinity Application Specialist is responsible for delivery of customer operator training and coaching in Abbott training facilities and onsite and providing on-

site assay implementation, application support, and application troubleshooting.

Main Responsibilities :

  • Deliver customer operator training in Abbott facilities or on-site
  • Perform new instrument and assay implementations through Test Of Record (TOR)
  • Perform on-site assay investigation, troubleshooting and operator training and coaching
  • Success in this role is measured by customer satisfaction score (NPS), service key performance indicators achievement and resolution rates.
  • Education

  • Bachelors degree or equivalent experience required. Bachelors / Engineering degree in medical / electrical / mechanical or medical technology is preferred.
  • Background

  • Proven track record in a similar position supported by management and customer references
  • Successful engagement with customers, specifically lab staff.
  • Strong communication skills
  • Technical expert for product line responsibility
  • Strong experience in use of analytical tools and software
  • overall travel time is 70-80%, 90% projects across DACH countries or in region, 10% travelling in EMEA to support the launch of Alinity instruments

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