Who we are :
Jamf, the standard for Apple in the enterprise, extends the legendary Apple experience people love to businesses, schools, and government organizations by simplifying Mac, iPad, iPhone and Apple TV deployment, management and security anytime, anywhere.
We are a group of curious, self-starters with a passion for helping people make sense of technology freeing nurses to care, teachers to teach and businesses to thrive.
We take pride in making meaningful impact for tens of thousands of customers around the globe, all the while getting to work with the best Apple infrastructure and security platform in the world.
We have over 1,300 employees worldwide with offices in the U.S., Europe, Japan, and Australia. To learn more visit : https : / / www.jamf.com / careers.
What you’ll do at Jamf :
At Jamf, we empower people to be their best selves and do their best work. In this role the DevOps Cloud Engineer at Jamf is responsible for automation and development of our backend infrastructure that powers the Jamf Cloud that our customers rely on to manage Apple devices in their organizations.
This includes providing the internal infrastructure that our Software Development Engineers use to build and deploy Jamf products in the Cloud.
In this role, you will need to have a strong grasp of how software development practices, testing and quality assurance, product deployment, monitoring, security, customer facing systems, and design principles interact in development and operation.
DevOps Cloud Engineers are expected to participate in an agile delivery team and to work closely with co-workers to drive projects forward at Jamf.
We value diverse opinions, relentless self-improvement, selflessness, and a customer first attitude.
Develop, deploy, and maintain production environments by identifying and applying automation, tools and techniques such as Infrastructure as Code, Configuration as Code, Serverless, and Containerization.
Ensure security best practices are identified and integrated into systems design and configuration.
Assist in evaluating, planning, configuration, and implementation of new software services.
Develop custom tools and automation through programming and scripting.
Support Software Development by maintaining and scaling our Continuous Integration and Continuous Delivery environment as needed.
Apply Data Lifecycle Management to sensitive data through backups, permissions management, and auditing.
Participate in an on-call rotation, triaging and escalating alerts, and assisting in disaster recovery as necessary for services the team is responsible for.
Member of an Agile Team providing code reviews, velocity estimation, planning input, and participating in other Agile Methodology workflows.
Work and communicate effectively with Product Owners, Development teams, and Cloud and Delivery teams.
Create and maintain technical documentation.
Performs other duties as required and completes all job functions as per departmental policies and procedures.
Skills & Requirements
4 year / Bachelor's Degree (Preferred).
A combination of relevant experience and education may be considered.
A typical candidate’s experience would have 2-4 years of experience in these disciplines.
Experience as a power user of various operating systems (eg. MacOS, Linux, Shell Scripting).
Experience in one or more of (Required) :
Current programming language (eg. Java, Python, Golang).
Containerization concepts and Kubernetes.
Configuration management and deployment tools (eg. Ansible, Chef, Puppet).
Systems Administration or similar role focused on performance analysis, capacity planning, and forecasting.
Nice to have :
Experience using Source Control Management tools (eg. Git, Subversion).
Experience using issue tracking software (eg. JIRA, Salesforce).
Experience developing enterprise grade software with understanding of the Software Development Life Cycle.
Experience with Infrastructure as Code techniques (eg. Terraform, CloudFormation).
Experience in enterprise security and hardening best practices.
Experience building and maintaining cloud native services with Amazon Web Services.
Experience working with monitoring and logging tools (eg. LogicMonitor, Sumologic, ELK).
Experience with containerization concepts and Kubernetes.
Experience working with structured databases (eg. MySQL, DynamoDB).
Continuous Integration Tools and Techniques (eg. Jenkins, Bamboo, Github Actions).
How we help you reach your best potential :
We are progressive, but laid back. You are free to be you and work how you work best. Here, you manage your own day and your own work style.
Our people are what make us great, and we protect our people. Jamfs across the globe receive a superior compensation and benefits package.
Everyone has a voice and everyone can make a difference, our more than 90% employee retention rate agrees!
Opportunity to make a real and meaningful impact for more than 38,000 global customers with the best Apple device management solution in the world.
We put people over profits which is why our customers keep coming back to us.
Ability to support and give back to your community through volunteer paid time off.
We embrace all perspectives. Our employee led I&D groups encourage employees to make real, actionable differences here at Jamf.
24 of 25 world’s most valuable brands rely on Jamf to do their best work (as ranked by Forbes).
Over 100,000 Jamf Nation users, the largest online IT community in the world.
You are the right kind of Jamf if :
You go above and beyond for others, genuine and willing to help, always. You support the team around you, you don’t point fingers or pass blame.
You take responsibility for your actions, are open, and respect others. You value different perspectives, in how you work and how you learn.
You are naturally inquisitive, like to create and be creative. You are a problem solver, curious and resourceful, self-driven and constantly improving.
You roll up your sleeves and dig in. You are excited by not knowing what may lie ahead. You are willing to take risks, try new things, even fail just to do it better next time.
You’re not a jerk. You put people first. You are a good person, someone who just wants to do the right thing.
Our mission is simple; we help organizations succeed with Apple. At Jamf, we put people first. We focus on the human before we focus on the technology.
We are just good people that have it at their core to do what’s right for our customers, our employees and our communities.