DELMIA Apriso Customer Support Intern
Dassault Systemes
Krakow, POL, Poland
3 d. temu

Imagine new horizons...

  • As an employee of the world's leading manufacturing software, you'll join vast and diverse network of talented professionals;
  • enjoy great career opportunities; be provided with training and education opportunities that you'll need to succeed; work on with best in class Products and biggest companies, helping everyone from various organizations work smarter.

    You have dreams? You enjoy a challenge? Here at Dassault Systèmes, we empower people with passion to change the world and create future.

    Let’s open new horizons together with the power of 3DEXPERIENCE virtual universes!

    Shape your career with 3DS! #WeAre3DS

    DELMIA Apriso Customer Support Intern

    Location : Kraków

    What will your job be?

  • Assist in daily activities of Delmia Apriso Support team
  • Manage incoming Service Reports : categorize, prioritize and distribute them at ticketing system
  • Manage software and license distribution orders
  • Reproduce, validate and test reported case scenarios
  • Participate in management activities of virtual environments
  • Partner with management team in Internal Process and Tools improvement projects
  • Participate in regular team meetings
  • Provide responsive support for business areas
  • Your key success factors :

  • Fluent English level (both oral and written)
  • Basic knowledge of SQL and Oracle / MS SQL
  • Basic knowledge of MS Windows Server
  • Knowledge of the basics of object oriented programming in .NET technology
  • Analytical thinking
  • Customer oriented attitude
  • Preferred field of studies : information technology and related
  • Availability to work for 12 months
  • If you want to join a well-organized, international team of professionals, work with innovative technologies and have an active role in developing state-of-the-art solutions for global companies, you have come to the right place Join us!

    Please include the following clause : I hereby give consent for my personal data included in my application to be processed by Dassault Systèmes Sp.

    z o. o., located in Kraków 30-347, ul. Kapelanka 42B, for the purposes of the recruitment process under the Personal Data Protection Act as of 29 August 1997, consolidated text : Journal of Laws 2016, item 922 as amended.

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