Royal Dutch Shell is a global group of energy and petrochemicals companies, operating in over 80 countries and territories and employing more than 90,000 people.
Our core values of Honesty, Integrity and Respect for People define who we are and how we work. Royal Dutch Shell has developed a global network of Shell Business Operations to provide first-
class services to Shell companies across the world.
Shell Business Operations (SBO) Krakow sits at the centre of Shell’s global businesses, providing an operational backbone to our essential business functions.
Working in a vibrant community with strong values and a supportive culture, an SBO-Krakow job will offer the chance to build a lasting and meaningful career.
As one of six Business Service Operations centres, located worldwide, a job in Krakow will give you the chance to interact and work with people across the world, helping to deliver excellent support to business clients and internal stakeholders as well as advanced financial operations.
HR Advisor (Policy, Benefits & Systems Team)
HR Advisor (Policy, Benefits & Systems Team)
Job description :
The PBS Advisor (Policy, Benefits & Systems) role is part of the local HR team. The purpose of local HR team is to act as a business partner to leaders and employees working within our Krakow location.
The team is prime on : ER / IR, employee engagement and change management as well as capability development, Inclusion, Local Policy, Local Services and Global HR Process Execution.
The PBS Advisor role will enable the execution of the HR agenda by :
working in partnership with the PBS Manager on designing and delivering the HR Policy, Benefits & Systems Framework for our Krakow location (i.
e. Remuneration / Retention / Compensation & Benefits / Pensions programmes, ER / IR).
partnering with internal stakeholders (HR Operations, other HR departments, CIM) and managing external vendors to ensure delivery excellence in : HR IT system, local processes area, benefits administration, knowledge management.
Principal Accountabilities :
Contribute to the design, implementation and maintenance of all local HR policies, programmes and processes, especially in the area of pay and benefits
Partner with the HR PBS Manager in annual salary survey and recommend ongoing changes to remuneration and benefits programme for all local staff, taking into consideration local shared services market employment and remunerations trends and comparators practices
Ensure assurance, compliance and governance of our policies with local legislation requirements and Shell global policies
Ensure application of all control frameworks (HR Approval’s Matrix, MoA )
Stay on top emerging trends in the local and global policy areas and ensure changes are embedded in HR ways of workings
Ensure PBS team delivers all externally required reports and standard internal MI
Knowledge Management Focal Point for HR taking accountability for HR Online content and other HR information repositories i.
e. HR Sharepoint, shared drives etc
Develop relationships with Country HR vendors and ensure the vendor performance meets desired standards, work closely with other businesses in the Country to select best vendors in line with business strategy
Ensure local administrative activities are carried out on time and in accordance with local legislation i.e. on-boarding, sick leave certificate validation and handover to payroll etc...
Work closely with partners in HR Operations to ensure the delivery of proximate HR Services in line with agreed SLA’s and KPI’s, coach Proximate HR Team on best practice in the area of service delivery
Contribute to activities within the PBS area : Data quality, data privacy, GRM, merit review, policy reviews, etc
Drive business decisions using MI and support other members of HR community in developing MI competence including reporting self-service
Identify continuous improvement opportunities and drive initiatives and projects to take advantage of them
Key Challenges :
Build strong relationships with internal (HR community, CIM, local business leaders, global networks, HR Operations, managers) and external stakeholders (i.e. Country HR vendors)
Developing mastery in all aspects of local HR policy, how they relate to Shell policies and being able to resolve conflicts between the two in line with business requirements.
The role requires flexing across various needs of distinct staff populations and profiles and balancing engagement / needs of staff in various Business Partners at the SBO location, always maintaining consistency of support.
Faced with multiple competing priorities focusing efforts on activities that will deliver the highest level of business contribution.
Ensuring that changes in legislation are well understood by HR / Business Managers and Global Policy Team, and updating any local HR process.
At least 4-5 years of professional HR experience in international dynamic environment,
University degree in Human Resources / Business Administration or any other related areas would be an advantage,
Strong knowledge of HR Processes and Policies, as well as strong understanding of local HR legislation,
Able to work independently, think strategically and partner with leadership on business / HR initiatives,
Demonstrated strong communication skills and the ability to rapidly build and maintain trust,
Ability to facilitate, constructively challenge and influence business leadership on people / HR issues,
Strong interpersonal skills to communicate professionally with partners and support other senior managers and team leaders in specific HR matters,
Excellent verbal, written and interpersonal communication skills with employees at all levels and cultures of the organization.
Number of Vacancies :
Benefits of working at Shell :
Meaningful work in a company that is universally respected as a truly global energy leader (one of the world’s biggest companies according to Fortune Global 500)
Unique opportunity to fulfill your potential with personal and professional development programs
Work in a smart and motivated team within a supportive and inclusive culture with strong values
Attractive salary and bonuses
Complex medical care and individual life insurance
Sports programme & facilities e.g. Multisport Benefits Card, vouchers for free time activities
Good atmosphere at work and comfortable working environment : own canteen and a few relax rooms
Opportunity to participate in social and community projects
Shell is an Equal Opportunity Employer