Financial Transactions Team Leader

Brown Brothers Harriman

Kraków, Kraków, małopolskie, Polska

2 d. temu

source : KarierawFinansach.pl

Brown Brothers Harriman (BBH) is a privately-held financial institution and has been a thought leader and solutions provider for almost 200 years.

We serve the most sophisticated individuals and institutions with award-winning expertise in Investment Management, Private Banking, and Investor Services.

Our 5,000 colleagues operate from 17 cities throughout North America, Europe and Asia..

BBH is committed to diversity, innovation and globalization. Our culture is driven by our goal to provide the best solutions and services to our clients and each other.

Our Partnership structure creates a flat organization that promotes collaboration across all business lines. We believe that diverse ideas and the ability to come together globally across groups and borders are a competitive advantage.

In order for all our teams to excel, members must trust each other and feel comfortable providing honest input from all perspectives.

As a BBH professional, your career path is yours to define. We take pride in our ability to retain our best employees. We help them manage their careers by moving top performers to new areas of BBH where their talents will make the greatest contribution.

As soon as you walk through the doors at BBH, we provide you with the tools to help you succeed and grow your career.

We are currently looking for :

Financial Transactions Team Leader

Location : Kraków, małopolskie

The Financial Transaction Team Leader will be responsible for the day to day management of the Transaction Processing Team with the objective to achieve overall high client satisfaction.

Specific responsibilities include : ability to oversee Transaction Processing functions in a controlled and efficient manner while maintaining high client satisfaction.

Achieving this will require strong people management skills, initiative, and attention to detail as well as the ability to delegate and gain commitment from team members.

Main responsibilities :

Oversee the day-to-day activities of the department

Validate and approve transfer agency transactions

Effectively handle special processing situations that require strong oversight or manual intervention

Work with Supervisors to establish allocation of tasks according to the skill set and deadlines within the Team

Ensure that policies and procedures are adhered to on a daily basis and have this evidenced

Oversee all internal or external audits and ensure a clean report is received

Implement KPIs to determine the team’s performance in meeting these service standards

Establish strong vertical and horizontal relationships within the department, BBH and clients

Work with Senior Management and Risk to manage controls efficiently to alleviate any potential risk areas

Responsible for instituting and reporting on measures to determine the team’s performance in meeting these standards

Conduct bi-annual performance appraisals and provide regular feedback based on goals for direct reports

Establish successful level of synergy within the department

Develop training plans for all staff members and ensure that mid to long term career plans are in place for all staff members

Requirements :

BA / MS degree and / or equivalent work experience

Minimum of 6 years of Transfer Agency / Banking / Financial experience with 3 years of which must be in a supervisor / leader role

Prior experience working in a client servicing focused work environment

Proven ability in people management, and ability to delegate and to gain the commitment among team members

Experience in planning, initiating and following through to meet objectives

Ability to coordinate across departments / functions when needed to meet client needs

Ability to identify, recommend and implement solutions

Excellent communication and client-facing skills

Good knowledge of standard Office applications. (Word, Excel and PowerPoint)

What We Offer :

A collaborative environment that enables you to step outside your role to add value wherever you can

Direct access to clients, information and experts across all business areas around the world

Opportunities to grow your expertise, take on new challenges, and reinvent yourself without leaving the firm

A culture of inclusion that values each employee’s unique perspective

Employment stability with indefinite contract from day one.

High-quality benefits program emphasizing good health, financial security, and peace of mind

Rewarding work with the flexibility to enjoy personal and family experiences at every career stage

Volunteer opportunities to give back to your community and help transform the lives of others

Osoby zainteresowane prosimy o przesyłanie aplikacji klikając w przycisk aplikowania.

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For more information please visit our website www.bbh.com / careers

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