Organization Change and Adoption Manager/Consultant

Capgemini

Krakow, PL

2 d. temu

Recruitment process for this position and onboarding trainings are conducted online About us

Capgemini’s Cloud Infrastructure Services unit is a global team of technology experts and domain specialists that helps businesses from all around the world extract maximum business value from their IT investment and facilitates their journeys to the cloud.

In addition, we support global companies by providing services such as User Experience Management, Adoption and Change Management, Organizational Change Management, User-Centered design and much more.

We do all this in 24 languages from 4 locations in Poland and well as remotely. Join our global team and be part of technology transformation!

Who are we looking for?

Are you strong customer focus person and have ability to lead through change? Do you have experience in driving change management activities in your organization?

Join our Adoption Change Management team and work for world’s best known companies. We are looking for people with the following skills and qualifications :

At least 3 years of experience in similar position (organization change management, communication, marketing, project management, etc.)

Understand and apply change management frameworks (ADKAR)

Demonstrate strong business consulting, communication, and presentation skills

Excellent English language skills both verbal and written

Ability to travel to support our Customers in their locations on a temporary basis (on average from 10% to 30% of time)

Stays current on the latest industry technologies, trends and communication strategies

Good knowledge of Microsoft O365 products

Goal oriented attitude with low supervision needed

What will you do?

For our fast growing Change and Adoption Management team we are looking for a candidate who will support us in delivering high values services to our global clients.

Our primary goal is to drive User focused change. We work with our Clients and their employees to deliver wide range of User facing activities to support them in going through transitions and transformations in the organization.

Regardless of the change type (software introduction, process change, organizational change, M&A, etc.) we assure that people are educated, well informed, engaged and understand the value brought by the change.

This is achieved by executing various methods as target group analysis, workshops, interactions with the Customer, stakeholder management, communication and user engagement techniques (like gamification).

As Organization Change and Adoption Manager / Consultant you will be responsible for the following activities :

Communication and change management strategy design and execution

Design, develop, deliver and manage multichannel communications

Work with external third-party agencies to deliver communication and marketing materials that require specific skills (video / animation creation)

Create standard project deliverables like e-mail comms, pptx presentations, contests, stakeholder management, workshops

Form and manage ambassador network in Client organizations

Support sales teams by delivering presentations and relevant content (change strategy, communication items, etc.)

Prepare lessons learned and case studies after finished assignments

Contribute to Digital Adoption offer development recommend innovative solutions to support driving change in large organizations

Work closely with the Client and project team to identify key stakeholders, challenges, select and execute communication tailored to Customer needs

Introduce creative ways of promoting new ways of working in Customer’s environment

Manage project scope, define criteria, measure and report on results, identify problem areas and apply corrective actions

Facilitates team dynamics, enabling fast-track mobilization of employees into productive teams

Who will you be working with?

You will work in a Change and Adoption Management Team located in Krakow, Katowice and remotely

Your work will be project-based. You will work directly with different stakeholders from Capgemini and from Clients’ side (10 000 100 000 employees / users)

You will work with colleagues from different streams UX, Architects, Sales, Account Managers and geographies North America, EU, Nordics, etc.

Atmosphere

Working with great people and in legendary atmosphere

No formal dress code

Annual family picnics

Unforgettable integrational events

Employee volunteering opportunities and interesting CSR projects

We value and respect diversity in terms of gender, nationality, roles, age, interests

Internal celebration initiatives : Children’s Day, St. Nicholas Day and many more

Supporting employees’ hobbies : Business Run, e-sport games, basketball, volleyball

Development

Development in expert or leader competencies

Broad training offer with possible co-funding

Access to MIT Sloan Management Review Polska knowledge base

Introduction plan for new employees and Buddy Initiative

A wide range of instructor-led and e-learning trainings

Co-financing for post-graduate studies and courses

Many companies under one roof / internal headhunters

Internal development events : conferences, meetings, communities

Education First platform for learning English online

Benefits

Bonuses, including those for new employees recommendation

Additional life insurance

Access to MyAudiobooks Entertainment and personal growth in audio version

Attractive package of extra benefits of your choosing (fitness, gym, cinema, etc.)

Disability inclusion, assistive technologies, reasonable accommodations

Stay Well helpline to support the emotional and mental aspects of well-being

Private medical care for you and your family

Bicycle parking and carpooling options

Free coffee, water, milk and wide range of teas

Anti-smog plants in offices

Car leasing

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