OTC specialist
Lodz, Poland
6 d. temu

Your responsibilities & requirements

We’re looking for a OTC specialist to join our CoE in Łódż - Poland.

Working for Signify means being creative and adaptive while working in a fast-paced company. Our culture of continuous learning and commitment to diversity and inclusion creates an environment that allows you to build your skills and career while transforming our industry.

As the world leader in lighting, we’re constantly ahead of the curve. Through our leadership in connected lighting and the Internet of Things, we’re breaking new grounds in data analytics, AI, and smart homes, offices, cities and more!

Signify is one of the few companies in the world to achieve carbon neutrality and our next sustainability goals are even bolder : doubling our positive impact on the environment and society by 2025.

As a OTC specialist you’ll be responsible for t imely collections of all outstanding amounts (Collections), for risk analyses of all existing and new customers (Credit) and for a timely and correct rebates process.

You’ll be part of the Accounting Operations & Services organization. The purpose of the department is to manage the Order to Cash processes.

What you’ll do

  • You’ll support collections and queries activities between businesses and third-party providers
  • You’ll maintain an effective delinquency control and follow-up program for all customer accounts that are late, delinquent, potentially delinquent, or written-off
  • You’ll monitor the service provider who is performing all transactional AR activities
  • You’ll manage all stakeholders (both internal as well as external) and follow up on relevant queries and solving escalations from business
  • You’ll analyze data relating to end-to-end OTC process and identify opportunities to improve the outcomes
  • Your qualifications

  • You have a bachelor’s degree in Finance or related
  • You have experience in collections ideally within a shared service
  • You are Customer oriented with excellent communication and influencing skills
  • You are fluent in English , any additional languages would be an added value.
  • You have knowledge of SAP
  • What you’ll get in return

  • Flexible working hours and home office possibility
  • Connected and ergonomic office with different areas to work as you need
  • Fruits every day!
  • Career development opportunities with the access on a learning platform and regular coffee corner
  • All our employees are certified LEAN standard and have the possibility to become black belt certified
  • Young and international place of work
  • Languages courses
  • Lot of internal social events : huddles / offsites / caritative actions
  • We’re offering multiple opportunities for career development, like mentoring, coaching and stretch assignments, with strong international exposure for dynamic profiles.

    Learning is fundamental to our culture. Through continuous learning, we are transforming the industry. You have the chance to learn every day, acquire new skills and perspectives through customized online programs, and on-the-job experiences.

    See #SignifyLife through the eyes of our employees!

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