We are looking for a System Administrator to maintain, upgrade and manage Splunk lifecycle deployment from implementation to data onboarding for monitoring, alerting and analytics use cases, integrations with 3rd party applications.
Resourcefulness is a necessary skill in this role. You should be able to diagnose and resolve problems quickly. You should also have the patience to communicate with a variety of interdisciplinary teams and users.
Your goal will be to ensure that our Splunk technology infrastructure runs smoothly and efficiently to run ITOps.
Set up accounts and workstations
Use SPL & KPI based searches and sub-searches
Monitor performance and maintain systems according to requirements
Troubleshoot issues and outages
Ensure security through access controls, backups and firewalls
Upgrade systems with new releases and models
Develop expertise to train staff on new technologies
Build an internal wiki with technical documentation, manuals and IT policies
Drive continuous service improvements and benefit value realization
Technical Skills :
System Administration level understanding of Splunk enterprise and ITSI software. Other Element monitoring tools & Event management products viz.
BMC Trusight, SCOM, IBM Netcool, MF OMi is an added advantage;
Skills in technical areas which support the deployment , data onboarding, integration and maintenance of Splunk and its components in distributed and clustered architectures.
Support infrastructure and application monitoring using Splunk Apps, Add-ons, SNMP and API based integrations. Support Event management and correlation use cases.
Versed with Service model design, creating glass-table, visualization and adoption of Splunk machine learning tool kit for various predictive analytical use cases.
Versed with SPL, searches and sub-search CLI for various monitoring and event management use cases.
Familiar with data onboarding and troubleshoot data latency & performance issues at collection, parsing, indexing and search tiers.
Skills in Java scripting, python, perl, shell scripting and multiple Programming languages and technologies preferred
Qualifications / Certifications :
3+ relevant years on Splunk lifecycle support application development experience
5+ relevant years deploying Enterprise Event Management Software Solutions.
Ideally ITIL Certification level with good understanding on Availability and Event management process
Maintains advanced Microsoft Word, Excel and PowerPoint, Visio, Project and other relevant tools.