Customer Service Specialist (customer chain) - remote work with Spanish language
L.M. GROUP POLAND Sp. z o.o.
Łódź, łódzkie, Polska
4 d. temu

Currently, for our BPO / SSC client, we are looking for talented individuals with language skills ready to start or continue their careers in international structures.

Customer Service Specialist (customer chain) - remote work with Spanish language

Numer referencyjny : MAKO

Miejsce pracy : Łódź

Basic responsibilities :

  • Receiving requests from customers
  • Entering requests into the system
  • Working on business customer accounts
  • Timely and efficient processing of orders received from business customers
  • Providing customer service in Spanish
  • Receiving and processing documents and entering data into the system
  • Talking with suppliers to determine product availability, order completion date
  • Keeping an eye on the timeliness, of completed orders
  • Managing orders in SAP software
  • Handling instant messaging
  • Requirements for candidates :

  • Very good knowledge of Spanish (min. C1)
  • Good knowledge of English (min. B2)
  • Minimum 1 year of professional experience in order processing
  • Communicativeness, ability to build long-term professional relationships with the company's business customers
  • Communication skills and reliability in performing assigned tasks
  • Availability to work full time
  • Willingness to grow in the area of order management, customer service, etc.
  • Our client provides :

  • Attractive employment conditions
  • Employment on the basis of an employment contract
  • Work in a company with a stable situation in the international market
  • Professional stability
  • Remote work from any city in Poland
  • Comprehensive induction program
  • Work in an international organization and a chance for professional development
  • Benefit package - Multisport card, group insurance.
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