Software Engineer I
Krakow, Poland
3 d. temu

Member Technical Staff Customer Engineering Team Krakow, Poland About Us

AppDynamics is the Application Intelligence company that is part of Cisco. With AppDynamics, enterprises have real-time insights into application performance, user performance and business performance so they can move faster in an increasingly sophisticated, software-

driven world. Our integrated suite of products is built on our innovative, enterprise-grade App iQ Platform that enables our customers to make faster decisions that enhance customer engagement and improve operational and business performance.

AppDynamics is uniquely positioned to enable enterprises to accelerate their digital transformations by actively monitoring, analyzing, and optimizing complex application environments at scale which has led to proven success and trust with the Global 2000.

About the Team

In the Customer Engineering team, we help our customers operate our software and maximize their return on investment. You may find yourself educating customers on best practices, understanding their use cases, helping satisfy those, and keeping abreast of customer needs.

Being flexible and not afraid to wear a technical versus a customer success hat is essential in this role. Managing large enterprise customer accounts and making them successful doing whatever it takes encapsulates this role.

Roles and Responsibilities

  • Design, Develop and Tools for Product Troubleshooting
  • Handle Customer issues to understand Product pain points and translate them into Product Enhancements and Tool Development requirements
  • Work closely with the Product Engineering team to understand Product APIs and implement enhancements.
  • Not afraid to put hands into new tools and technologies to come up with innovative solutions to solve problems.
  • Prior Experience

  • Prior development experience in program languages like Java and Python.
  • Strong understanding of NoSQL Databases, and other highly scalable services like Elasticsearch, Hadoop is a big plus
  • Prior experience of Web Technologies like HTML, Javascript, Angular, etc will be an added advantage
  • Prior experience or Strong understanding of REST and SOAP APIs
  • Familiarity with object-oriented programming concepts, large-scale software architecture, networking and distributed systems, and UNIX / Linux environments
  • Interested Students, please share your resume / CV to Venkatesh.ponnuswamy

    You can also connect via Skype : ID is psrivenky

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