Global Supplier Services - Oversight Operations- Vice President
Miejsce pracy : Warszawa
Your responsibilities
End to End third party engagement workflow management and oversight
Operations engine for SOS onboarding and Steady State engagements, covering all LOB’s
SME with Compass, 4Site, and Ariba tools to manage engagements and perform activities on behalf of our business partners
Provide transparency at engagement level including production meetings and MIS
Responsible for managing contract extensions, amendments, project based work, recertifications, and onboarding of net new engagements
Face to Delivery Managers, Executive Sponsors and Portfolio Managers performing activities on their behalf in the TPO process and escalating where necessary
Ensure SOS duties are delivered in an efficient, effective and sustainable way in line with KPIs / KRIs
Ensure all TPO activities within the portfolio are delivered in a manner consistent with business objectives, TPO policy and regulatory guidance
Manage, monitor and track a pipeline of third party supplier's compliance to the Third Party Oversight program
Responsible for monitoring through various reports, tools, and system research for all engagements / services associated with the third party supplier
Our requirements
10-15 years relevant work experience in Operations, Oversight & Control, Vendor Management, or related roles with proven track record of accomplishment
Undergraduate degree required with strong preference towards advanced degrees or certifications
Outstanding listening and negotiation skills as well as being an expert written and verbal communicator
Desire to work in an operational environment that is fast paced and involves contact with multiple partners internal to GSS and to the larger firm
Expert in internal customer contact and communication with our customers
Strong organizational management skills with ability to manage a daily pipeline of new Onboarding engagements within a 30 day SLA
Excellent business judgment, particularly the ability to proactively monitor engagements to address issues early, performing root cause analysis to develop solutions
Strong business analysis skills to enable efficient, accurate and objective decision making
Ability to partner closely with related functions (Sourcing, Legal & Compliance, Audit, etc.) to ensure a coordinated and effective program
Excellent analytical skills
Expertise in risk management and control principles
High level knowledge of TPO standards preferred
Strong knowledge and experience with the corporate Sourcing and standard TPO systems is preferred
Strong team player known for placing team success above personal success
Change Champion
Benefits
sharing the costs of sports activities
private medical care
life insurance
remote work opportunities
fruits
retirement pension plan
coffee / tea
extra social benefits
employee referral program
charity initiatives
extra leave
Firm-wide Global Supplier Oversight Services (SOS) is a centralized group that manages the Third Party Oversight & Governance function across JPMC.
This group provides consistent monitoring of all Third Party activity in order to ensure compliance to the Third Party Oversight (TPO) standard.
Within Firm-wide SOS the Oversight Operations team is charged with onboarding supplier engagements across all LOBs under one global lead, with standard operating procedures and performance metrics.
We are seeking a resource to augment the team to manage a portfolio of Third Party engagements within the JPMC TPO Policy framework.
