Global Supplier Services - Oversight Operations- Vice President
J.P. Morgan Poland Services sp. z o.o.
Warszawa, mazowieckie, Polska
4 d. temu
source :

Global Supplier Services - Oversight Operations- Vice President

Miejsce pracy : Warszawa

Your responsibilities

  • End to End third party engagement workflow management and oversight
  • Operations engine for SOS onboarding and Steady State engagements, covering all LOB’s
  • SME with Compass, 4Site, and Ariba tools to manage engagements and perform activities on behalf of our business partners
  • Provide transparency at engagement level including production meetings and MIS
  • Responsible for managing contract extensions, amendments, project based work, recertifications, and onboarding of net new engagements
  • Face to Delivery Managers, Executive Sponsors and Portfolio Managers performing activities on their behalf in the TPO process and escalating where necessary
  • Ensure SOS duties are delivered in an efficient, effective and sustainable way in line with KPIs / KRIs
  • Ensure all TPO activities within the portfolio are delivered in a manner consistent with business objectives, TPO policy and regulatory guidance
  • Manage, monitor and track a pipeline of third party supplier's compliance to the Third Party Oversight program
  • Responsible for monitoring through various reports, tools, and system research for all engagements / services associated with the third party supplier
  • Our requirements

  • 10-15 years relevant work experience in Operations, Oversight & Control, Vendor Management, or related roles with proven track record of accomplishment
  • Undergraduate degree required with strong preference towards advanced degrees or certifications
  • Outstanding listening and negotiation skills as well as being an expert written and verbal communicator
  • Desire to work in an operational environment that is fast paced and involves contact with multiple partners internal to GSS and to the larger firm
  • Expert in internal customer contact and communication with our customers
  • Strong organizational management skills with ability to manage a daily pipeline of new Onboarding engagements within a 30 day SLA
  • Excellent business judgment, particularly the ability to proactively monitor engagements to address issues early, performing root cause analysis to develop solutions
  • Strong business analysis skills to enable efficient, accurate and objective decision making
  • Ability to partner closely with related functions (Sourcing, Legal & Compliance, Audit, etc.) to ensure a coordinated and effective program
  • Excellent analytical skills
  • Expertise in risk management and control principles
  • High level knowledge of TPO standards preferred
  • Strong knowledge and experience with the corporate Sourcing and standard TPO systems is preferred
  • Strong team player known for placing team success above personal success
  • Change Champion
  • Benefits

  • sharing the costs of sports activities
  • private medical care
  • life insurance
  • remote work opportunities
  • fruits
  • retirement pension plan
  • coffee / tea
  • extra social benefits
  • employee referral program
  • charity initiatives
  • extra leave
  • Firm-wide Global Supplier Oversight Services (SOS) is a centralized group that manages the Third Party Oversight & Governance function across JPMC.

    This group provides consistent monitoring of all Third Party activity in order to ensure compliance to the Third Party Oversight (TPO) standard.

    Within Firm-wide SOS the Oversight Operations team is charged with onboarding supplier engagements across all LOBs under one global lead, with standard operating procedures and performance metrics.

    We are seeking a resource to augment the team to manage a portfolio of Third Party engagements within the JPMC TPO Policy framework.

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