Technical Writer
Ocado Group
Wroclaw, Poland
1 d. temu

Technical Writer

Ocado Technology provides the platform that powers a highly successful grocery delivery business that operates online. Unlike its competitors, Ocado does not pick groceries from store shelves.

Instead, automated fulfilment centers are used as part of a fully integrated e-commerce operation. This operation is powered by a set of state-of-the-art software systems.

Ocado Technology is responsible for their continued development, ensuring industry leading service and efficiency through cutting edge technology and continuous innovation.

Responsibilities

Your main responsibility is to participate effectively in all stages of systems development life cycle :

Produce clear, easy-to-read, and consistent software documentation and supporting content

Become a subject matter expert of technical domains you work in

Work closely with product owners and developers

Contribute to the working methods and processes of the team

Create a strategic approach to internal documentation

Close collaboration with development teams - incorporate them in the documentation process

Creating content that is needed to support the internal tools we develop

Empowering developers to create and maintain documentation for tools they build

Producing consistent screenshots and other visualisations when required

Skills

Experience writing software documentation

Experience using Content Management Systems (CMS) in documentation development and Continuous Integration / Continuous Development (CI / CD) systems in the docs-as-code approach

Impeccable written English, and the ability to write consistently and concisely in accordance with a style guide

The ability to write easy-to-read, fluent text in plain English, and the capability to organise content clearly

Proven experience of working with development and QA to write and deliver documentation

Ability to work independently to tight deadlines, across multiple projects simultaneously

Keen to learn and through your materials help others to learn

REQUIRED COMPETENCIES

Innovation & Problem Solving : able to solve complex problems, participates in continuous improvement, adapts the ideas of others

Productivity, Drive & Achievement : proactive approach, gets things done, demonstrates accountability & ownership

Business awareness : ability to apply learned skills, awareness beyond immediate area / role

Adaptability : working under pressure, flexible, positive& focused during times of change

Communication & Impact : strong verbal and written communication in English, robust interaction with internal clients

Teamwork : works well with others & actively contributes towards team objectives

Technical Excellence : demonstrates intellectual rigour, possesses relevant abilities & is able to pick up new sills quickly

Lunch Vouchers

Training & Development Opportunities

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