Senior Consultant
Avance Consulting
Kraków, Poland
6 d. temu

Required

  • Strong independent experience in managing applications support & maintenance
  • Experience with IT Service Management ensuring continuity for large enterprise systems
  • Experience of SDLC in Agile and Waterfall methodologies
  • Must have experience working within agreed SLA
  • Hands on experience in Incident, Problem, Change Management
  • Working knowledge of ServiceNow ITSM tool
  • Review work products, ability to lead and coach juniors in technical areas
  • Strong experience in Open VMS, Gembase, COBOL
  • Awareness and work experience in Open VMS, Gembase, COBOL
  • Excellent verbal and written communication skills in English (any other foreign language is a valuable add on)
  • Work eligibility in Poland
  • Ability to gather information and create good quality knowledge documents
  • Experience with analysis of existing processes, ideation and innovation to improve processes
  • Preferred

  • High analytical skills
  • A high degree of initiative and flexibility
  • High customer orientation
  • Awareness of any of RPA tools
  • Ability to work in a multi-cultural team in diverse / multiple stakeholder environment
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