Internal Communication Senior Lead
‎15 godz. temu

The Role

If you’re passionate about communication and you would like to drive a team to join success this might be the right role for you!

You will be responsible for leading the Internal Communications (IC) Programmes team in Krakow, driving strategic change communications, functional excellence and continuous improvement in the delivery of IC activities performed by the team.

You will lead a team of up to approximately 12 IC Programmes Advisers and reports to the IC Programmes Manager. As a IC Programmes Senior Lead you will be responsible for managing and developing the team, motivating them to perform at their best.

This role is within the Internal Communications Centre of Excellence (CoE) established to develop and execute Shell’s internal communications strategy on a global basis.

The IC CoE supports the delivery of Shell’s business goals and priorities by ensuring consistency in strategy, systems, processes and tools across corporate, business and functional internal communications.

  • The key objectives of the IC CoE are to : connect staff with Shell’s strategy to ensure each employee understands their personal contribution to the company’s success;
  • connect leaders with staff at all levels to strengthen employee engagement and motivation and drive a high-performance culture;
  • and connect the organisation with the external world and customers.

    Your key responsibilities :

    End to end development of change communications plans and the delivery until business as usual to give back to the IC Business Interface

    Supervise, coach, and develop a team of IC Programmes Advisers

    Ensure delivery by the team, including the identification and tracking of key KPI’s

    Liaise with IC COE colleagues to ensure integration and delivery of activities performed by the team

    Act as the first escalation point for the team, partnering with (senior) stakeholders and IC COE members to ensure expectations are met at the quality levels required

    Proactively identify continuous improvement opportunities as well as options to refine the delivery model

    Providing coaching, support and constructive challenge to senior stakeholders

    Effectively prioritizing a large volume of ongoing and ad hoc work requests from multiple stakeholders within resource and time constraints

    Background in (Internal) Communications or related subject like PR, Marketing is an asset

    Experience in effectively leading a team

    Ability to deliver through others and develop the capabilities of others

    Able to work in a multi-cultural, global environment in a virtual team

    Strong organisational and coordination skills

    Good influencing and communication skills

    Track record of project delivery

    English min. C1 is a must

    Vendor Management

    Ability to create Effective Content

    Shell in Krakow sits at the centre of Shell’s global businesses, providing an operational backbone to our essential business functions.

    Working in a vibrant community with strong values and a supportive culture, a job at Shell will offer the chance to build a lasting and meaningful career.

    As one of 5 Business Operations centres located worldwide, we will give you the chance to interact and work with people across the world, helping to deliver excellent support to business clients and stakeholders.

    Shell is an Equal Employment Opportunity Employer of Minorities, Females, LGBT, and Individuals with Disabilities.

    Thanks to cooperation with Shell you gain :

  • Comfortable working environment : Newly-built modern office with its own canteen, relax rooms, bike & car parking space
  • Yearly bonuses and lots of non-monetary benefits (e.g. MultiSport Card, vouchers for cultural and free time activities, 12 sport sections, and many more)
  • Complex medical care and individual life insurance
  • Additional funds for trainings and certifications
  • EuroShell Card
  • Bonus for referring your friend to work
  • People with disabilities are welcome to apply as we provide reasonable accommodations and assistive technologies for people with diverse disabilities.

    Please note : We occasionally amend or withdraw Shell jobs and reserve the right to do so at any time, including prior to the advertised closing date.

    Before applying, you are advised to read our data protection policy. This policy describes the processing that may be associated with your personal data and informs you that your personal data may be transferred to Royal Dutch / Shell Group companies around the world.

    The Shell Group and its approved recruitment consultants will never ask you for a fee to process or consider your application for a career with Shell.

    Anyone who demands such a fee is not an authorised Shell representative and you are strongly advised to refuse any such demand.

    Shell is an Equal Opportunity Employer.

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