Theteam is the first point of contact for external clients and is responsible formanaging the operational / post execution relationship within Credit Suisse onbehalf of the PDS client base covering Exchange Traded Derivatives and ClearedOTC.
Adepartment which values Diversity and Inclusion (D&I) and is committed torealizing the firm’s D&I ambition which is an integral part of our globalConduct and Ethics Standards.
The role requirements are (but not limited to) :
Co-ordination, development & maintenance of relationship with partners across Credit Suisse.
Taking, owning and resolving escalations with CS and external vendor partners on behalf of the client.
Level one escalation and oversight of the Operational utility, functional processing groups on all client and risk matters.
Management of risks inherent to the PDS business.
Identification and implementation of enhancements to manage risk, improve processes and the client experience.
Know Your Client Understand clients interaction and process model
This role involves close working relationships with :
External clients of Credit Suisse
PDS Front Office partners
Cross product Client Relationship Managers
Client Operations teams globally
Internal control and operational partners
External utility vendors
2-3 years of relevant experience and knowledge of ETD & Cleared OTC products and regulation
Strong client relationship skills, polished and professional manner
Outstanding written and verbal communication skills
Good negotiation capabilities and are able to handle difficult situations whilst under pressure.
Ability to work in a dynamic environment and to deliver on time
Solid analytical skills and attention to detail, lateral thinking and problem resolution skillset
Understands the value of diversity in the workplace and is dedicated to fostering an inclusive culture in all aspects of working life so that people from all backgrounds receive equal treatment, realize their full potential and can bring their full, authentic selves to work.
This should be further elaborated on in your application.
Private medical care
Life insurance for employees and additional insurance options available for family members
Training and development
Language training course
Family nursery and kindergarten funding, gift vouchers for Christmas
Health promotion : Multisport card, sporting events and groups within Credit Suisse (skiing trips, football team, running team, tennis training course etc.)
Employee discounts on various products and services (event tickets, consumer products, etc.)
Employee Referral Program
Flexible work schedule and working from home (home office)
CreditSuisse is committed to providing equal employment opportunities, regardless ofethnicity, nationality, gender, sexual orientation, gender identity, religion,age, civil partnership, marital or family status, pregnancy, disability or anyother status that is protected as a matter of local law.
Credit Suisse is an equal opportunity employer. Welcoming diversity gives us a competitive advantage in the global marketplace and drives our success.