Purpose of Role :
Complete all assigned tasks and processes, operating within the controls, guidelines and procedures as established by the team’s First Line Manager, including assisting other team members where required.
To service State Street’s clients by :
Taking ownership and initiative of daily workload in order to ensure all critical actions and dates are met.
Timely and accurate processing of Corporate Action responses for all events in all markets.
Clearly and concisely communicating with clients when unclear responses are received or when responses have not been received.
Providing prompt and informative replies on all client enquiries.
Analysing client requests to ensure optimum service provided
Liaise with colleagues within Asset Servicing and in other areas of State Street to ensure all issues are addressed and resolved as they arise
Participate and complete assigned projects and departmental initiatives as required.
Assist in collating departmental MIS.
Work within the parameters set out by internal operating procedures.
Escalate potential issues to FLM in a timely manner.
Educated to degree level preferred but not essential
Experience in the financial industry is preferred but not essential.
Candidate should have the ability to adapt quickly to new systems and processes affecting their role.
Good team player who is flexible to change and the needs of the business.
Strong written and verbal communication skills.
Must be detail oriented and analytical.
Should be capable of working in a deadline / volume driven environment whilst maintaining accuracy and focus
Able to prioritise and focus on the most urgent and important task.
Should exhibit skill in planning and monitoring workload including self-management in order to achieve goals within expected timescales.