The Network Engineer is responsiblefor managing and maintaining network infrastructure, VoIP infrastructure, andnetwork monitoring applications and tools.
In addition, this person isresponsible for coordinating with others in the organization such as DataHosting, Development, IT, and Processing to ensure operational needs arefulfilled and performing activities related to the operations and monitoring ofKLDiscovery’s internal and external network availability and performance.
Assist in information gathering and architecting solutions to fulfill various functional and performance requirements, including but not limited to : storage, networking, VoIP, and other pieces of infrastructure and systems
Implement / maintain network security controls.
Automate deployment and patching using industry dev / ops best practices.
Participate in the on-call rotation
Interact closely with KLDiscovery teams to understand needs and develop, implement, and communicate network design and support
Triage, investigate and troubleshoot issues by determining root cause and remediate issues and take proactive measures to prevent future occurrences
Adhere to change management procedures, including review, coordination, communication, implementation and follow-up procedures as they relate to KLDiscovery and industry standard best practices
Demonstrate the ability to work in a highly visible, fast paced environment with minimal supervision and major responsibility
Stay up to date with technology and best practices where applicable, including but not limited to : security, performance, and value
Document systems designs, configuration, and troubleshooting guidance by writing and visualizing relevant information and creating environmental handbooks
Communicate updates and issues in a direct and timely manner via email, phone, tickets, and in person
Meet or exceed completion dates and requirements of projects and milestones
Must be able to travel via conventional means including local, regional, and / or international travel
5+ years of Network Operational Support
Experience implementing and supporting secure network infrastructure solutions
Experience with WAN connectivity protocols and solutions including but not limited to : MPLS, OSPF, BGP, SD-WAN, PTPs, etc.
In-depth knowledge of layer 2 technologies including but not limited to : STP, VPC, MLAG, 802.3ad, ARP, etc.
In-depth knowledge of load balancing technologies, NAT / PAT, ACLs, traffic shaping.
Strong ability to troubleshoot multi-vendor, network issues
Strong communication skills to interact effectively with engineers from other depts. as well as vendors and executives
Highly Desirable Skills
Experience with Cisco, Meraki, NGINX / F5, Palo Alto, SilverPeak, Zabbix & Aruba
Experience in a start-up environment strongly preferred
Self-motivator that likes to take the initiative
CCNA / CCNP or equivalent a plus
Cisco Unified Communications is a plus.
Ability to analyze data and develop innovative solutions
Excellent planning, organization and project management skills
Ability to take ownership of, and focus on critical initiatives
Excellent verbal, written and presentation skills
Ability to interact effectively at all levels and across diverse cultures
Strong customer, quality and results orientation
Ability to be an effective team member and technical leader
Ability to recognize and embrace change as the external environment and organization evolves
Ability to collaborate directly with customers and team members to fulfill deliverables
Willingness to produce documentation and written deliverables
Entrepreneurs at heart, we are a customer firstteam sharing one goal and one vision. We seek team members who are :
Humble - No one isabove another; we all work together to meet our clients’ needs and weacknowledge our own weaknesses
Hungry - We all aredriven internally to be successful and to continually expand our contributionand impact
Smart - We useemotional intelligence when working with one another and with clients
Our culture shapes our actions, our products,and the relationships we forge with our customers. It helps us stand out in anever-increasing crowd of providers.
KLDiscovery provides technology-enabledservices and software to help law firms, corporations, government agencies andconsumers solve complex data challenges.
The company, with offices in 43locations across 19 countries, is a global leader in delivering best-in-classediscovery, information governance and data recovery solutions to support thelitigation, regulatory compliance, internal investigation and data recovery andmanagement needs of our clients.
Serving clients for over 30 years, KLDiscoveryoffers data collection and forensic investigation, early case assessment,electronic discovery and data processing, application software and data hostingfor web-based document reviews, and managed document review services.
Inaddition, through its global Ontrack Data Recovery business, KLDiscoverydelivers world-class data recovery, email extraction and restoration, datadestruction and tape management.
KLDiscovery has been recognized as one of thefastest growing companies in North America by both Inc. Magazine (Inc. 5000)and Deloitte (Deloitte’s Technology Fast 500) and CEO Chris Weiler wasrecognized as a 2014 Ernst & Young Entrepreneur of the Year™.
Additionally,KLDiscovery is an Orange-level Relativity Best in Service Partner, a RelativityPremium Hosting Partner and maintains ISO / IEC 27001 Certified data centers.
KLDiscovery is an Equal Opportunity Employer.