Req ID : 52024
Job Family : Information Technology / Software Development
Sabre Corporation is a leading technology provider to the global travel and tourism industry. Sabre’s software, data, mobile and distribution solutions are used by hundreds of airlines and thousands of hotel properties to manage critical operations, including passenger and guest reservations, revenue management, flight, network and crew management.
Headquartered in Southlake, Texas, USA, Sabre operates offices in approximately 60 countries around the world. Sabre posted $3.
2 billion in revenue in 2014 and employs approximately 10,000 people globally through its three business units Sabre Travel Network, Sabre Airline Solutions and Sabre Hospitality Solutions.
What happens when you combine technology with travel? Sabre! Did you know that cutting-edge technology is used at Sabre by more than 1 billion people around the globe?
Sabre processes approximately 85,000 transactions per second for the largest industry in the world - travel and tourism?
Now that we have your attention, Sabre is an innovative technology company that leads the travel industry by helping our customers (and employees) succeeds.
We are looking for forward-thinking, creative people who take ownership of results and make things happen. If this sounds like you, consider joining our team.
This particular position entails working in Service Delivery Operations 24x7 (Shift and / or On-call duty) fast paced operational environment dealing with critical high availability system(s) used by our customers (Airlines & Agencies) based all over the world providing system support, change authoring and deployments
Responsible for the overall stability, reliability, recoverability, operability, instrumentation & performance of assigned systems
Responsible to provide technical support & resolution for issues reported by customers (calls / emails / tickets)
Responsible for responding to severity incidents, within SLA
Responsible for creation and / or maintenance of operational documentation
Represents the application(s) during Operational Calls
Oversees new App server deployment, server refreshes and decommissions
Monitors systems on a daily basis, provides daily health check updates, cleanup & enhance the alerting system and resolve issues flagged by the alerting systems.
Supports implementations, performs application checkouts, as needed.
Carry out On-Call rotation tasks as required by the business.
Identifies areas of the release process that can be improved with advanced scripting and automation.
Required Skills :
Highly skilled with dealing / managing Unix / Linux system
Experience to install, configure, trouble shoot applications in C++, Java
Strong knowledge working on latest scripting languages like Perl, Python, Shell scripting etc.
Good understanding of TCP / IP, Load balancing tools, job scheduling tools and other network designs
Familiarity working with Monitoring and Alerting tools.
Ability to handle multiple projects simultaneously, in a very fast paced environment
Good Analytical capabilities & troubleshooting skills, during intense situations, where fast resolution is expected, every time
Good written and verbal communication skills
Good Multi-Tasking skills are essential to this job
Desired Skills :
Experience working in a 24x7 fast paced Operational Environment (Shifts & On-Call Duties required)
General experience with distributed architecture and / or High Availability Systems.
Strong familiarity with common languages like C++, Java and database systems like Oracle, Informix
Basic knowledge and understanding of MQ
Experience working with Remote Teams
Change Management Experience
ITSM / ITIL Experience
Preferred Knowledge of JIRA and / or Service Now
Familiar with CMDB repositories
Experience with Runbooks
Nice to have Skills :
SQL Query Skills basic Oracle or MYSQL
Experience with SharePoint
Experience with complex, high-availability systems
Experience with Capacity Planning
Why is it worth working with us?
Profit from our VIP medical package with free travel insurance and dental care, sport medicine and life insurance and Benefit System
Join the tax deduction program
Enjoy attractive parental benefits beyond the legally required
Explore new technologies at our Innovation Lab (3D printer, Augmented Reality and Virtual Reality equipment, Robot construction kit, Internet of Things devices, Access to quantum computer via IBM Cloud)
Lift your qualifications through wide range of trainings and get technical certification reimbursement
No dress code, flexible working time and get additional day off
Recommend your friends and get a very attractive referral bonus
Use your car or bike to get to the office - free of charge parking lot for employees
Remote work 100% till the end of the year
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We will give careful consideration to your application and review your details against the position criteria. You will receive separate notification as your application progresses.
Please note that only candidates who meet the minimum criteria for the role will proceed in the selection process.
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