About the team
The Financial Crime Operations department is at the forefront of Revolut’s efforts to keep customers and their money safe.
Working directly with customers to resolve issues and flag potential concerns and using cutting edge technology, we aim to prevent financial crime more effectively than traditional banks.
We operate in small, nimble teams that are built for scale, speed, and quality. Each unit is responsible for a different pillar of FinCrime, giving you the chance to have a real impact on crucial problems that affect millions of people around the world.
We approach Customer Services at Revolut the same way that we approach everything else. We take complex issues, and create extraordinary solutions that our customers love.
From on-boarding flows to new feature presentations, our goal is to both inform and delight.
Put simply, we build things we want to use ourselves, that we’re proud to show to our friends and families.
Workforce Specialist is responsible for ensuring Revolut’s Financial Crime team can meet its customers’ needs. This involves forecasting and scheduling using the workforce management tool, as well as being responsible for the accuracy of teams data, continually contributing to improving Revolut’s Support experience.
Fluency in English
What you will be doing
A little about us When Revolut was founded in 2015, we had a vision to build a sustainable, digital alternative to traditional big banks.
Our mission now is to help our customers improve their financial health, empower them to have more control, and promote financial cohesion across the communities in which we operate.
Launching into 2020 with 10 million Personal customers and over a quarter of a million Business customers only reinforced our belief in the vast need across the world for better financial services.
we closed it out with 2000.
What we’re looking for Revolut is being scaled up by people all around the world who share our vision. We’re looking for people who align with our four core values : we Never Settle, we Get It Done because we Think Deeper and we’re Stronger Together.
You’re the kind of person who wants to join a community of forward-thinking people, all personally and professionally invested in Revolut’s mission.
You thrive in a collaborative space where everyone’s learning from each other, and learning fast. We believe in empowering our Revoluters in their work, giving them autonomy and ownership of what they do.
We want everyone at Revolut to own their story and their successes - working with us means you’re not just another cog in the machine.
Biannual equity bonuses
Roll with a free Revolut Metal subscription
Stay refreshed : get juice, tea, coffee and soft drinks on tap