Tech Solutions Specialist with Polish
COGNIZANT TECHNOLOGY SOLUTIONS POLAND SP Z O O
Kraków, małopolskie, Polska
4 d. temu
source : Praca

At Cognizant, we are dedicated to helping the world's leading companies build stronger businesses - helping them go from doing digital to being digital.

In Poland, our offices are located in Gdansk, Wroclaw, and Kraków. With the capacity to support various clients, we offer a world of opportunities for both professionals and graduates.

You can expect five-star training, a chance to realize your career goals, and a range of benefits. Be Cognizant!

You will be a part of a multilingual client facing team in Kraków, Poland. The Team will be working onsite and alongside internal teams for a preeminent online multinational company to respond to client leads and assist in the implementation of our clients’ web based products.

Tech Solutions Specialist with Polish will be responsible for establishing a new service specifically dedicated to client’s high profile & critical programs.

The team will be supporting EMEA based clients / customers; therefore, if your Polish language is on an excellent level, we're looking for you!

We offer :

  • Opportunity to be part of a rapidly expanding global organization with irreproachable reputation
  • Pleasant and inspiring working atmosphere
  • Professional development and clear career path
  • Fresh snacks, fruits, salads, juices, vegetables, cheese, ham and bread delivered each day
  • Training & development opportunities
  • Private healthcare and additional life insurance
  • Employee volunteering programs and opportunities
  • Bicycle parking
  • Inclusion and diversity in practice
  • Employee referral program in place
  • Reduce, reuse, recycle facility for a better and happier Earth and all of Us
  • Competitive salary with extensive benefits package : Multisport Card, Lux Med medical healthcare including dental care, life insurance, cafeteria benefits.
  • Day-to-day responsibilities :

  • Communicate with advertisers and internal sales and services teams via phone, email, chat and video conferencing as needed
  • Perform and verify the implementation of web based products with customers
  • Give guidance, support, and train customers on how to use the products - Employ strong, clear communication skills with your customers and colleagues, displaying your enthusiasm and a desire to succeed
  • Deliver high quality service to your customers, exceeding client expectations and quality scoring measures
  • Your profile :

  • Polish language at at least C1 level , very good English (language of the communication in the company)
  • Being able to read and understand Web programming languages (such as HTML)
  • Troubleshooting skills
  • Understanding CMS platforms at UI level (Wordpress / Shopify / Wix / Joomla) or similar would be a plus
  • Moderate experience in maintenance of websites with associated knowledge of HTML, JavaScript would be a plus
  • Technologically capable to quickly learn customer service software applications and process customer implementations that do not necessarily follow a standard template / process
  • Experience working in a B2B environment
  • Strong communication, customer service, relationship management and support skills
  • Online advertising or ad product experience
  • Zgłoś tę pracę
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