Professional Services Engineer
Egnyte, Inc
Poznan, Greater Poland District , Poland
3 d. temu

Position Description :

As our customer base continues to grow, we’re looking for a Professional Services Engineer to join our Professional Services team to lead and execute customer implementation projects while driving new revenue through identifying upsell opportunities and new user adoption.

Job Duties and Responsibilities :

  • Lead and execute the technical implementation of projects to ensure successful deployment and adoption of Egnyte solutions by customers
  • Act as liaison between customers and internal teams such as Engineering, Product Management and technical support to solve technical problems and propose new feature development
  • Engage multiple constituents at the customer organization Business users and IT
  • Requirements :

  • Strong technical skills that cover one or more of the following areas : 3+ years of experience with administering all aspect of File Services Windows File Services Samba Files Services Windows, Linux operating systems Microsoft Active Directory Network and troubleshooting experience Virtualization experience (Hyper V or ESXi) Scripting and automation experience (PowerShell or Python) Experience consuming web service API (REST or SOAP) preferred Experience with JSON data exchange format preferred Storage platforms NAS, SAN a plus Experience administering Microsoft Azure and Amazon Web Services (AWS) preferred Windows, Mac desktop experience
  • Prior experience implementing enterprise software or supporting enterprise applications in technical capacity
  • Strong experience in Customer Facing Implementation roles
  • Excellent customer engagement, presentation and communication skills
  • Fluency of spoken and written command of English. Other language (French, German or Spanish) proficiency is a plus
  • Bachelor’s degree in Computer Science or related technical discipline preferred
  • Willing to travel to customer sites within the EMEA region - up to 10% of time
  • The Offer :

  • Salary from 8 000 PLN Gross depending on skills
  • Flexible forms of employment and working hours
  • Geek friendly and energetic environment
  • Multisport
  • Private medical health care
  • In-house english classes
  • Training and conferences budget
  • Team lunches and events
  • Egnyte is privately held and funded by top notch investors such as : Google Ventures, Kleiner Perkins Caufield & Byers, Polaris Partners, Floodgate Fund, Northgate, CenturyLink and Seagate.

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