Source-to-Pay Operations Analyst - German Speaker
Credit Suisse
Wroclaw, Wroclaw, Polonia
9 d. temu

Role Overview

Level I Support Internal Clients and Suppliers (Opening Cases) by ordering goods and services, answering mails and calls from helpline and process advisory for clients.

Main responsibilities :

You will answer basic support enquiries from end users including but not limited to :

  • System access questions and basic functionality questions.
  • Requisition reviews and approvals.
  • Dispatch Purchase Orders to suppliers and ad-hoc product delivery tracking.
  • Modifications of Purchase Orders.
  • Based on agreed procedures and guidelines, resolve issues (or) forward complex enquires to Business Area Support or Level 2 Support.
  • The Source to Pay Service Desk as a valued partner, strives to work collaboratively with Tier 2 teams to deliver increasingly high-

    quality services to our internal and external business partners.

    The S2P Service Desk is the customer facing team handling all incoming queries from Internal Business Partners and Suppliers in regards to the Credit Suisse Source-to-Pay (S2P) Process.

    Open to discussing flexible / agile working.

    You Offer

  • You are fluent in German and English.
  • 1 year experience in procurement administration or in a call center would be an asset.
  • You are experienced working within strong compliance and regulatory culture.
  • Knowledge of Accounts Payable and handling of Oracle / PeopleSoft would be an advantage.
  • You are self starter with positive attitude, proactive approach and confidence in order to challenge status quo.
  • You are passionate about what you do and creative to suggest continuous improvements ideas.
  • Our benefit

  • Private medical care
  • Charity days
  • Training and development
  • Internal Mobility
  • Other optional

  • Language training course
  • Mentoring
  • Family nursery and kindergarten funding, gift vouchers for Christmas
  • Parking allowance
  • Health promotion : Multisport card, sporting events and groups within Credit Suisse (skiing trips, football team, running team, tennis training course etc.)
  • Employee discounts on various products and services (event tickets, consumer products, etc.)
  • Relocation package
  • Employee Referral Program
  • Flexible work schedule and working from home (home office)
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