Senior System Administrator
Katowice, Poland
2 d. temu
source : Just Join IT

Mobile (advanced)

We are a Product IT company with offices in Poland, Lithuania, USA, UK, Australia, Singapore, Cyprus and Bulgaria and we are expanding in new locations all the time.

Experienced, talented and knowledgeable, our team works to innovate in the world of finance and customer centricity.

We do the hard work to make complicated subjects easier to understand and complex tasks effortless to achieve.

We are looking for Senior System Administrator to join our growing team and handle MDM operations.

Read the description below and feel free to get in touch for a friendly chat.

Responsibilities :

Providing technical and administrative support for all corporate devices (laptops, desktops)

Handling day-to-day MDM operations, assisting with Endpoint Management escalations, and providing systems updates for end users

Planning and implementing innovative MDM solutions to the existing environment via JAMF and Manage Engine

Work closely with Service Desk Team on device management requirements, engineering appropriate solutions, performing piloting, implementations, and providing post release support

Develop and create documentation that includes conceptual descriptions, task-based procedures, configurations, installations, and reference information

Using company ticketing software to record, track and document problem solving process

Provide appropriate documentation / reports to management

Report, review and audit adherence to established security policies and standards for assigned areas

Assist with support ticket resolution; provide feedback to IT staff as needed throughout the resolution process and ensure communication to the end-user through the life of the ticket.

Requirements :

Experience with JAMF and Manage Engine

Strong skills in Mobile Device Management (MDM) systems operation and their support, device control and deployment (2+ years)

Supervising the operation of MDM Operations Team

Coaching and / or mentoring staff to use MDM systems

Knowledge of best practice in MDM services implementation and promotion

Contribute to management meetings as required

The ability to plan and direct own activities with minimal management supervision

Keeping documentation up to date

Technical knowledge of Mac OS and Windows on the level of senior system administrator.

Will be a plus :

Experience in scripting and scripts implementation in the scope of MDM systems

Jamf Certified Admin / Jamf Certified Expert certification.

From our side we offer :

Great friendly and professional working environment

Attractive benefit package

Educational budget

Newest technical equipment

An opportunity to grow and learn

Paid state holidays

Additional sick-days and paid sick leave.

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