Senior Order Management Coordinator
Krakow, Poland
4 d. temu

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Company Overview

At Motorola Solutions, we create technologies our customers refer to as their lifeline. Our technology platforms in communications, software, video and services help our customers work safely and more efficiently.

Whether it’s helping firefighters see through smoke, enabling police officers to see around street corners, or reliably keeping the lights on in homes and businesses around the world, our work supports those who put their lives on the line to keep us safe.

Bring your passion, potential and talents to Motorola Solutions, and help us usher in a new era in public safety and security.

Department Overview

Motorola Solutions Finance Operations Center (F.O.C.) provides world-class finance, accounting, order management and purchasing services to Motorola branches in Europe, Middle East, Africa, US and Latin America region.

It is a dynamic environment where your ideas and input will be valued and where you will do some of the best work of your life.

At Avigilon team, supporting Canadian and US processes, you will find a culture of thought-leaders who are passionate about creating exciting new solutions for security and surveillance.

We seek problem-solvers who are eager to rise to the challenges of a continuously evolving technological industry, and those who want to make an impact of the safety of people and businesses globally.

We believe that diversity spawns innovation the more diverse our employees are, the more ideas and talents we have to excel as a leader in the technology sector.

If you would like to be part of a dynamic team of people who are ambitious, focused, and hardworking then we look forward to meeting you!

Job Description

The Senior Order Management Coordinator (morning shift) must thrive in a fast-paced, time-sensitive environment and work well under pressure.

This individual must have strong attention to detail, advanced decision-making skills, advanced customer service skills and be able to work independently as well as within a team environment.

Responsibilities include :

Participate in the transition of processes for NA and International (EMEA, APAC, LATAM) marketActs as the Voice of the CustomerBrings the needs of the customer to the forefront ensuring first contact resolutionVerification of Purchase Order accuracy with a thorough understanding of all customer fulfillment requirementsAccurate entry of order data into SAP from Salesforce, OCR, EDI, emailProcess, follow through and ensure on time fulfillment of ordersSupporting team leading activities and serving as a back up to Team Leader during different working shift / holidays and in periods of heavier workloadsResolve all backlog issues including order hold release, product or item number discrepancies and missing purchase order detail requirementsProviding timely order status information to customersCommunicating all needs for Customer orders to cross functional team membersMaintaining, updating and communicating Customer Record changes in Salesforce and SAPCreate credit and debit memo requests accordinglyProviding technical product information to Customers relating to their purchase ordersProactive approach to work, taking ownership of tasks, moving forward as appropriate to meet deadlines and objectives

Basic Requirements

Business fluent English - requiredMinimum 3 year of work experience in relevant field and customer focused environmentUniversity degree (bachelor of business administration / master) or comparableExcellent knowledge about MS officeExcellent time managementDynamic, creative and good ability to present and assert oneselfExcellent communication skills, self motivated and able to work under pressureAbility to judgeHigh rate of sensitivity of the mentality, business culture and practices in a multicultural environmentKnowledge of SAP operating system will work in the candidate's benefit

In return for your expertise, we’ll support you in this new challenge with coaching & development every step of the way.

Also, to reward your hard work you’ll get :

Competitive salary package,Strong team-oriented culture,Flexible working hours,Contract of employment,Private medical & dental coverage,Life insurance,Comfortable work conditions (high class offices, parking space),Trainings and broad development opportunities,Volleyball field and grill place next to the office,Lots of sport activities as Moto football league, Wakeboarding, Snowboarding, e-gaming league etc.

Access to wellness facilities and integration events,Motorola Solutions is supporting CSR activities and encourages employees to participate.

Position Type

Referral Payment Plan

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