Customer Support Advisor with Italian

Concentrix

Szczecin

2 d. temu

Ready to be #DifferentByDesign ? Willing to deliver #Excellence ? Take the opportunity to become part of Concentrix, where the Customer Experience is a passion.

You will find here an exceptional work environment, where you will have endless opportunities for learning and professional growth

OneBoldFuture

Customer Support Advisor with Italian

Location : Szczecin

We are looking for Customer Service Advisors with C1 language skills level for Italian.

So why not join us?

Role : As a Customer Service Advisor, you will be the first point of contact for the customer, responding to the various incoming requests, solving the emerging issues and you will be responsible for the following :

Provide assistance via telephone, e-mail, chat and social media regarding the platform

Listen carefully and understand customer needs

Building a good relationship with the customer

Participate in activities and meetings to improve service quality and customer satisfaction

The main skills we are looking for are :

C1 language skills level for Italian and B1 / B2 language skills level for English

Good use of PC and online browsing

Customer orientation and attention to detail

High problem-solving capacity

Excellent communication skills

Previous experience in customer service will be considered a plus

And here is hat we offer in return :

Indefinite Employment Contract

Very attractive salary

Performance bonuses and rewards

Training and development programs

Medical services

Private medical care

Group insurance program, sports and leisure program

Possibility of choosing from 3 best designed Relocation packages

A very dynamic and international work environment with plenty of career opportunities

Social activities, events and celebrations

Multinational environment

Hot drinks

Come meet us and find more about the company and the project.

We looking forward to meeting you!

Company description :

Hello to all!

Better experiences create better engagement.

Concentrix, a wholly-owned subsidiary of SYNNEX Corporation (NYSE : SNX), is a technology-enabled global business services company specialized in customer engagement and improving business performance for some of the world s best brands.

Every day, from more than 40 countries and across 6 continents, our staff delivers next generation customer experience and helps companies better connect with their customer.

We create better business outcomes and differentiate our clients through technology, design, data, process and people. Concentrix provides services to clients in ten industry verticals : automotive;

banking and financial services; insurance; healthcare; technology; consumer electronics; media and communications; retail and e-commerce;

travel and transportation; energy and public-sector.