Collections Specialist (Online Shop Collector)
Philips
Lodz
6 d. temu

Job Description

In this role, you have the opportunity to

  • Working in Philips’ Accounting Operations (AccOps) organization, is working at the core of the financial heart of the Philips.
  • Your challenge is to support Philips E-commerce in its rapid growth with a focus on EMEA markets. The key challenges for the coming period will be to maintain a smooth financial operation of the online shop while working in an expanding and dynamic environment.

    Your role will be to manage the order to cash process of the Philips direct channels on a daily basis. Moreover, you will help defining and implementing finance related requirements and make improvements in the end-

    to-end online payment process as a whole where possible.

    You are responsible for

  • Monitoring, analyzing and controlling the order to cash processes for credit cards and online payments
  • Optimize fraud prevention tool
  • Manage and optimize the remittance process
  • Maintain a clear and up to date accounts receivable position
  • Handle payment disputes and manual refunds
  • Review feasibility of new order flow’s from a finance and system perspective
  • Provide accurate and reliable reporting on sales to stakeholders of the shop
  • Responsible for making sure regulations are met
  • Sparring partner for the central E-commerce team for implementing new functionalities and fixing issues
  • Continuously drive improvements in the E-commerce processes
  • Independent working approach and become a subject matter expert in this area
  • You are a part of

  • The role will be situated in the credit and collections team within Accounting Operations in the GBS Lodz Hub. You will be in a supporting role to the central Digital E-
  • commerce team and liaise constantly with your counterparts in other geographies. You have contact with IT and other supporting organizations regarding new implementations and issues and work closely together with our Financial back-offices.

    To succeed in this role, you should have the following skills and experience

  • Master / bachelor degree in finance & accounting, business administration or economics
  • Minimum of 4 years of relevant experience in Finance
  • Affinity with E-commerce
  • Good accounting knowledge
  • Excellent analytical skills
  • Pro-active, independent and hands-on attitude
  • Excellent interpersonal and communication skills
  • Excellent knowledge of MS Excel and SAP (SD and FICO)
  • Your way of working is characterized by a high level of accuracy and you are fluent in English
  • Business driven attitude and a sparring partner for the online shop team
  • In return, we offer you

    A path towards your most rewarding career. Succeeding in this regional role in a complex environment will open many doors for your long term career, in other areas in Philips or otherwise.

    We also believe that we are at our best as a company when you are at yours as a person. Thus, we offer competitive health benefits, a flexible work schedule and access to local well-

    Why should you join Philips?

    Working at Philips is more than a job. It’s a calling to create a healthier society through meaningful work, focused on improving 3 billion lives a year by delivering innovative solutions across the health continuum.

    Our people experience a variety of unexpected moments when their lives and careers come together in meaningful ways.

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