Training Specialist
Hilton
Warszawa, Mazowieckie
4 d. temu

Job Summary

A Training Specialist is responsible identifying and providing training to allTeam Members to deliver an excellent staff experience while working with andensuring that all departments are achieving their training objectives.

What will I be doing?

Specifically, you will be responsible for performing the following tasks to thehighest standards :

Analyzing training needs of the hotel and preparing an annual training plan based on the business needs and the departmental training plans

Coordinating and monitoring the hotel's training plans

Conducting New Hire Orientation

Conducting corporate training programs for Team Members, Team Coaches and Managers

Advising and assisting management in achieving specific training and development objectives

Coordinating and evaluating external training programs

Coordinating Trainee Programs

Support individual and team development, career development, and training and experience-based learning

Maintaining accurate training records of all Team Members

Managing training reporting on the hotel and corporate level

Administrating virtual university (Hilton University) on the hotel level

Working with local schools to promote the hospitality industry

Organizing selected Team Member events

Assisting and resolving Team Member and management queries

Assisting in other HR-related activities

What are we looking for?

To successfully fill this role, you shouldmaintain the attitude, behaviours, skills, and values that follow :

  • Demonstrated previous experience in training-related role
  • Excellent communication and presentation skills
  • Demonstrated ability to develop interpersonal relationships
  • Positive attitude
  • Committed to delivering a high level of customer service, both internally and externally
  • Excellent organizational skills with a high level of accuracy
  • Flexibility to respond to a range of different work situations
  • Ability to work on their own or in teams
  • Proficient in MS Office Suite (Word, Excel, PowerPoint, and Outlook).
  • Fluent in English and Polish
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