Join our global team for a career filled with opportunities to solve challenges both small and large, local and global, simple and complex.
Wilhelmsen is a global maritime industry group founded in 1861. We have the biggest maritime network in the world, with a presence in over 2 200 locations globally.
We serve over half of the worldwide merchant fleet with products and services, and supply crew and technical management for some of the most complex vessels in the world.
We also develop new and daring solutions, shaping the maritime industry for the future. Our investments seek to explore and develop new opportunities within the energy-, offshore- and maritime industry.
With thousands of colleagues in more than 70 countries, we take competence, sustainability, innovation and unparalleled customer experiences one step further.
Our Global Business Services Division (GBS) is looking currently for a Credit Manager to join European-American Dunning Centre (EADC) team in our Business Service Centre in Szczecin.
Credit Manager EADC
Place of work : Szczecin
Responsible for the management and training of the credit team as well as assisting in the collection of the outstanding Accounts Receivable
Proactively manage risk exposure and implement global credit policies, processes and guidelines.
Responsible for daily phone or written contacts with customers ensuring professional and timely collection of outstanding
Work closely with WASP system to ensure minimum exposure and the correct balance of risk.
Escalation point between local Port offices and International Credit for account escalations and ship arrests.
To escalate problem accounts in accordance with WSS Credit Policy.
To highlight disputed invoices and ensure these are resolved within target set.
Responsible for credit reporting as required by Divisional management
Responsible for performance assessment, coaching, training and development of the team members
To support recruit and manage staff according to company values, rules and regulations
Our ideal candidate has
relevant work experience and very good communication and negotiating skills. In addition :
Good analytical skills & attention to detail
Excellent telephone skills assertive but customer friendly
Good team leadership skills with an ability to encourage high levels of performance and personal development through coaching feedback and support
Ability to meet deadlines though good time management and allocation of priorities
IT literate with extensive experience from working with Excel, MS office, CRM systems etc
Ability to balance risk with reward and to take decisions
Fluency in English - both in writing and speaking. Knowledge of additional foreign language can be a benefit.
Credit Manager EADC will report to Head of Business Service Centre.