User Help Desk Officer
Cadm Automotive Sp. z o.o.
Katowice. PL
2 d. temu
source : Just Join IT

CADM Automotive is a cross-industry provider of comprehensive high-class engineering solutions for automotive, railway, maritime and aerospace industries.

For our Client, an international automotive company, we are currently looking for a : User Help Desk Officer Location : Katowice Responsibilities :

  • Act as the first point of contact for all incoming support questions and process them according to your level of knowledge
  • Pre-select the problems and quickly solve as many as possible
  • Take care of first-level support :
  • o receipts, classification and completion of user inquiries using the ticketing system

    o independent solving simple user problems

    o forwarding complex problems to second-level support in the IT departments

  • Restore file server and Outlook data
  • Continuously review existing IT manuals and documentation, propose suggestions for improvement if necessary
  • Update the IT asset information in IT asset management database
  • Manage users
  • Manage file server rights
  • Manage MobileDevice
  • Report to the head of IT Services and to the director IT international
  • Requirements :

  • Vocational training in IT systems administration or as software developer· Good understanding of a wide variety of IT topics, both in PC / laptop hardware as well as software installation and support· 3-5 years’ experience in user support tasks.
  • Fluent English in speaking and writing, German would be an asset
  • We offer :

  • Flexible working hours
  • Employment contract
  • Private Medical Health Care (LUX MED)
  • Multi-Sport Card
  • Sport and other activities fund
  • Friendly work atmosphere
  • People in the team who can rely on each other
  • If you are interested, please send your application via our website www.cadm-a.com ("Career / User Help Desk Officer")

    Zgłoś tę pracę
    checkmark

    Thank you for reporting this job!

    Your feedback will help us improve the quality of our services.

    Aplikuj
    Mój adres email
    Klikając przycisk "Kontynuuj", wyrażam zgodę neuvoo na przetwarzanie moich danych i wysyłanie powiadomień e-mailem, zgodnie z zasadami przedstawionymi przez neuvoo. W każdej chwili mogę wycofać moją zgodę lub zrezygnować z subskrypcji.
    Kontynuuj
    Formularz wniosku