Provides administrative support in the collections process. Prepares outstanding accounts reports and gathers credit and / or
reference information. Maintains database by entering, updating, and retrieving data, as well as formatting and generating reports.
Assists in resolution of outstanding invoice problems from past due accounts. Responds to inquiries from customers or external
collection resources. May place calls or send messages to those with unresolved issues.
Works on assignments requiring considerable judgment and initiative. Understands implications of work and makes
recommendations for solutions.
Determines methods and procedures on new assignments. May be informal team leader.
Knowledge / Skill
As a skilled specialist, completes tasks in resourceful and effective ways.
Typically requires a minimum of 4 years of
Receives assignments in the form of objectives with goals and determines the process by which to meet goals.
Frequently interacts with peers and customers to exchange or present complex or technical information.
Job ID 10000391
Technical school work (up to 1 year)