The Billing Analyst reports the Billing Team Lead and is responsible for maintaining customer satisfaction related to invoicing, raising manual invoices / credit memos and resolving all billing issues.
Responsibilities also include tracking issues and maintaining quality metrics, reconciling customers’ contracts and following up for resolution and driving improvements.
Specifically the Billing Analyst :
Requires analysis of project life cycle and associated deferred receivable and shipments
Raises manual invoices
Raises manual debit and credit memos
Resolves invoice generation issues
Maintains quality metrics
Interfaces with outsourced provider of invoice printing and delivery services
Gathers supporting documentation for manual invoices, debit memos and credit memos
Works with collections specialist on billing issues
Works with order management to resolve errors / issues
The ideal candidate will have 1 -2 year of relevant experience.
Bachelor / Master's Degree in Economy / Finance / Accounting
Experience in the multinational environment a plus
Demonstrated ability to support team efforts as a team member
Proactive and results orientated
Make decisions using sound judgment and consult when appropriate
Very strong communication and interpersonal skills
Ability to multi task & prioritize
Proficient in MS Excel with basic knowledge in other MS applications
Knowledge in Oracle a plus
In return for your expertise, we’ll support you in this new challenge with coaching & development every step of the way.
Also, to reward your hard work you’ll get :
Employee Pension Plan (PPE)
Competitive salary package,
Strong team-oriented culture,
Flexible working hours,
Contract of employment,
Private medical & dental coverage,
Comfortable work conditions (high class offices, parking space),
Trainings and broad development opportunities,
Volleyball field and grill place next to the office,
Lots of sport activities as Moto football league, Wakeboarding, Snowboarding, e-gaming league etc.,
Access to wellness facilities and integration events,
Motorola Solutions is supporting CSR activities and encourages employees to participate.