Job Overview
Collaborate with pre and post award stakeholders to manage the coordination, planning, quality and implementation of Patient Recruitment and Retention operational plans on small / mid size studies.
Position may be responsible for the implementation of smaller programs in their entirety. Communicate with sponsors and project teams to implement and monitor impact of the recruitment / retention tactical plan;
make additional operational and tactical recommendations as needed based on study performance. Collaborate with internal teams and external providers to deliver all appropriate tactics associated with the recruitment / retention strategy.
Represent IQVIA Patient Recruitment at site / sponsor-facing meetings (i.e. KOM, IM, F2F / LL, etc.) to present strategy / rationale, train CRAs and site staff, and conduct recruitment support workshops as required.
Ownership for study KPI and financial performance.
Essential Functions
Work together with strategy team to translate recruitment and retention strategy into operational and tactical plans to positively impact recruitment and retention rates for assigned projects
Serve as internal consultant to project teams to implement operational recruitment plans on new and / or existing projects needing recruitment and retention services
Manage the scope of work, objectives, quality of deliverables, and other activities of assigned projects (based on scope, may co-manage or independently manage these projects)
Serve as primary operational project contact for patient recruitment and retention programs with sponsor to ensure appropriate communication channels are maintained and reporting schedules adhered to as required
Management of assigned project budget(s) to meet financial and company goals (realization targets)
Coordinate operational and tactical related project activities for study team and sponsor to ensure that overall project milestones are met
Develop and implement risk management plans for minimizing impact on project objectives and deliverables
Other duties as assigned by Management
Maintain knowledge of current recruitment trends, vendors, and technologies to increase productivity and recommend additional support as needed
Leverage internal intelligence to support and refine strategy on assigned projects
Provide technical expertise as able in support of project specific and interdepartmental training efforts
Support continued process improvement to ensure quality in the department
Qualifications
Bachelor's Degree Health care or other scientific discipline or educational equivalent Req
6 yrs. of relevant industry experience. Equivalent combination of education, training and experience.
In depth knowledge of the drug development processes across all functional areas
Knowledge and ability to apply GCP / ICH and applicable regulatory guidelines
Excellent organizational and problem solving skills
Effective time management skills and ability to manage competing priorities
Strong interpersonal skills effective presentation skills
Ability to establish and maintain effective working relationships with coworkers, managers and clients
Computer skills including proficiency in aspects of data analysis and presentation software, Microsoft Word, and Excel
Good written and verbal communication skills including good command of English
Ability to influence effectively within SPN / PRP team and project teams including TSL, PL, CL, CRA and the customer
IQVIA is a leading global provider of advanced analytics, technology solutions and clinical research services to the life sciences industry.
We believe in pushing the boundaries of human science and data science to make the biggest impact possible to help our customers create a healthier world. Learn more at
