Education : Bachelors Degree
Experience : 1 - 5 Years
Description : Manager Sales Delivery-German speaking
TeleTech is offering you an astounding opportunity to be part of a leading online company.
You will lead a team of German speaking Sales Reps with a focus on building customer relationships, increasing program revenue and improving current sales processes.
You will manage the team to metrics and acceptable work quality measurements.
1.Hire, train and coach a team of sales personnel on their sales ability including managing to metrics.
2.Manage performance that meet or fail to meet the set standard for dialing and talk time. Responsible for meeting designated team metrics.
3.Managing your team to individual metrics via coaching, mentoring and counseling.
4.Evaluating the database and passing qualified leads to Marketing Campaign Analysis.
5.Supervise outbound sales personnel in the processing of orders that meet the requirements set by the client. Maintain integrity with team's management, ownership and account profile.
6.Maintain open lines of communications with specified client contacts for the purpose of strengthening and enhancing client relationship.
7.Other duties as assigned.
Job Requirements :
A successful Manager Sales Delivery will have a minimum of 2 years experience managing sales personnel in a quota based environment for a designated period of time.
Additionally you will need :
1.Call Centre experience
2.? Working Knowledge of Sales force, MS Excel, MS Access, MS PowerPoint, and MS Outlook.
3.Management and sales experience.
4.Outbound / Inbound telesales experience.
5.Ability to interact, learn and coach in a peer setting.
6.Understanding of the Internet and advertising terms
7.Ability to work independently with limited management supervision
8.Fluency in English and German
Having a successful sales track record while providing outstanding customer service and business development can be challenging, so we offer our Training Specialists a competitive salary and a benefit package that includes :
1.Competitive annual base salary
2.Excellent relocation package to assist you in moving to Dublin (includes flight + Up to 7 night's hotel accommodation + mobility).
3.Continuous paid training on the latest technology
4.Private Health / Medical Insurance, Dental Plan and Eye Care Reimbursements
5.Private Pension and Life assurance
6.Childcare voucher scheme
7.29 days holiday entitlement + extra entitlements
8.Potential for rapid advancement in many fields, and throughout 17 countries!