Process Excellence Project Manager
Smith+Nephew
Wroclaw, POL
2 d. temu

At Smith+Nephew , global medical technology company, we design and make technology that takes the limits off living, and we help healthcare professionals achieve the same goal.

Together we improve life, while also improving performance. This formed the basis for our purpose, #LifeUnlimited, and our culture pillars of Care, Collaboration, and Courage.

Care means that we show empathy and understanding for each other, our customers and patients.

Collaboration means we work together as a team, based on mutual trust and respect.

Courage is about continuous learning, innovation and accountability.

Currently, we are looking for someone to join our Wrocław’s centre on the position of :

Process Excellence Project Manager

Smith & Nephew Global Business Services (GBS) is looking for individuals interested to continue their career development within Project Excellence by joining our Global Business Service (GBS) Centre in Wroclaw, Poland, created to support Smith & Nephew growth and efficiency.

Through simplifying and improving processes while providing excellent customer service, GBS enables Smith & Nephew colleagues to focus on supporting healthcare professionals.

You will join a dynamic and fast-growing team that generates significant contributions to Smith & Nephew company.

Within our GBS Centres around the globe, it is our core mission to create and operate scalable, reproducible, and highly efficient end to end processes supporting Finance and Accounting, HR Services, Procurement, Customer Service and IT functions.

This Process Excellence Project Manager role will help support strategically important business transformation projects within the GBS Service Centers and enable the delivery of transformation programs in the GBS Service Centers that will improve service to our customers while lower operating costs which enables Smith & Nephew to invest more in innovation, research and development, marketing and sales activities.

Your role :

Diagnosing end to end processes to identify and prioritize process improvement opportunities as measured by impact on (right first time, yield, throughput or volume, productivity / staffing levels, inventory cost, waiting / delays, rework, travel & motion, handoffs, # of process steps, bottlenecks and unmet customer needs)

Grow a sustainable lean six sigma culture and capability within the GBS organization.

Demonstrate strong cross functional collaboration and leadership by :

Collaborating with various teams and to manage stakeholders identified.

Building strong relationships with people at all levels. Hold & run meetings to develop project plans and present to various stakeholders and budget owners.

Use of change management tools and approaches to influence people at all levels of organization.

Escalate, communicate and engage senior leadership, sponsors and stakeholders as appropriate.

Apply lean sigma process excellence tools, techniques, knowledge and skills to generate opportunities that deliver financial and non-financial business benefits.

Provide direction and support to business transformation project team members.

Define project scopes, timelines, goals, deliverables and associated resource requirements using best practice project management tools and lean sigma process excellence technique.

Facilitation of rapid transformations via a kaizen approach to deliver immediate improvements

Teach, coach and mentor others to successfully implementation of business process improvements in support of business targets by utilizing Process Excellence tools and appropriate change management methodology to achieve sustainable business improvement goals / targets.

Independently lead and manage priority strategic projects.

Track the progress of project / program delivery in real time by using metrics, dashboards, charts, and presentations.

Ensure clear ownership & accountability for transformation project milestones and deliverables.

Adhere to Group PMO and GBS Project Review Board processes and stage gate.

Use disciplined project management approach to risk management planning & control.

What we are looking for

Bachelor’s degree or equivalent required (preferably in Business, Engineering or Project Management)

Lean Six sigma green belt- must have

Lean Six sigma black belt- nice to have

Continuous Improvement & Project Management Experience (6+ years)

Transition projects (2+ years)

Proven experience of running multiple large and small scale projects, across different regions / countries as well as globally in a virtual setting

Experience in SSC / BPO Industry (5+ years)

Experience in Project Reporting

Competences :

Knowledge and experience of Project Management principles, documents and plans and Project Management tools and technologies

Strong interpersonal and leadership skills and capable of working independently and as part of a team

Demonstrating proficiency in Microsoft Office

Highly organized and being able to manage multiple projects and tasks at one time within short deadlines

Creativity and out of box approach

Experience in gathering and managing client requirements

Strong communication skills and attention to details with fluent English as a must

Ability to deliver results on time, on budget, and to high standards

Good facilitation and change management skills

Demonstrated experience with rapid problem identification and the use of rapid root cause analysis and problem solving approaches(DMAIC or PDCA)

at Smith+Nephew we offer :

private health care multisport card / my benefit platform life insurance

subsidies for trainings and language classes postgraduate studies

wellbeing programs mentoring program CSR programs

annual bonus company stock saving plan recognition program

employment stability referral bonus

possibility of working remotely flexible working hours

The Global Business and Technology Centre in Wroc ł aw was established in June 2018 and has been growing rapidly ever since.

We are currently employing over 400 people in various global and regional functions such as : Finance, Information Technology, Supply Chain, Procurement, HR, PMO.

This creates diverse job environment with many exciting development opportunities both for those at the beginning of their professional career, as well as for experienced professionals.

Our Wrocław’s office is located in Curie Skłodowskiej 12.

LI-GG1

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