Job Description :
Day to day review of actual agreements between 3M and Customer data in ERP system
Changing data in the ERP system according to the company's strategy
Periodical agreements strategy implementation into ERP system upon business directions
Creating accruals reports and other ad-hoc analysis related to Vistex Operations management in order to support business decisions
Recommendations for ongoing process improvements to drive efficiency and maximize value realization
Develop expertise on processes and on data governance
Responsible for monitoring work queues for new requests
Responsible for completing assigned tasks within SLA targets
Coordination of respective queue or issue resolution, cycle time, leveraging work load within a team to meet or exceed Service Level Agreements
Train / consult internal customer in order to obtain propare inputs
Maintain business group workflow, includes follow-up with the business on missing fields, incorrect data and delays
Provide reports to assigned business team to enable end-to-end process visibility
Identify opportunities to improve data quality & reduce cycle time
May include coordination of various activities relevant for particular processes, including responding to general business and process related questions or issues
May include training and deployment support pre and / or post go-live
Responsible for escalation of issues if needed
Continuous improvement of processes and Lean Six Sigma project participation.
Positively contributes to and supports team efforts and objectives
Bachelor’s degree or higher from an accredited university or 2-3 years of equivalent work experience in Finance, Sales data and / or Cash application, Customer Service and / or IT.
2-3 years of equivalent work experience
SAP user experience
English mandatory, other foreign language a benefit (German, French, Spanish, Italian)
Previous experience working with Salesforce or any other ticketing / workflow system
Previous experience working with data quality and / or familiarity working with Finance data
Detailed oriented and enjoys working with operational processes
Collaborative Team player
Private medical care
Opportunity to work globally as part of an international organization
Work in a dynamic, respectful, inclusive and friendly environment with open door policy
Unique organizational culture focused on collaboration and problem solving
Professional training and onboarding package
Dowiedz się więcej o naszych innowacyjnych rozwiązaniach na : www.3M.pl
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