Recruitment process for this position and onboarding trainings are conducted online
Remote work possible from Poland only
Capgemini’s Cloud Infrastructure Services unit is a global team of technology experts and domain specialists that helps businesses from all around the world extract maximum business value from their IT investment and facilitates their journeys to the cloud.
In addition to facilitating journeys to the cloud, we support businesses by providing services such as helpdesk services (human and AI powered), network access and maintenance, hosting and maintaining applications, IT operations and much more.
We do all this in 24 languages from 4 locations in Poland. Join our global team and be part of technology transformation.
Who are we looking for?
If you are :
An experienced ServiceNow architect with proven thought leadership in technical implementations, development of best practices
Able to socialize ideas, make recommendations, and gather team consensus to solve problems and prepare prototypes for proposed solutions
Excellent at communicating technical problems and solutions to both technical and non-technical audiences
Analytical mind with evaluative and problem-solving abilities, able to define technical solutions aligned with client’s business problems at an architectural and design level of detail
Able to effectively undertake challenges and have experience in leading a project and teams in a complex environment.
Able to present business cases, strategies and solutions
And you have :
3+ years of experience in ServiceNow implementations, acting as an Architect on minimum 3 full ServiceNow implementations.
Experience in designing architecture for ITSM and 2 ServiceNow modules / features as a minimum (ITOM, HR, SAM, ITBM, Orchestration)
Understanding of the key technologies relevant to the ServiceNow integration solutions including : SSO, SAML, SSL, Web Services, LDAP, JDBC, ODBC, REST, SOAP, SCP, FTPS, JSON
Micro-services architecture understanding and enterprise integration concepts
Experience with other ITSM software (BMC Remedy ITSM, HP, Landesk, etc.), experience with ITSM tool migration and upgrade projects
Practical experience in common Automation and Orchestration Technologies in ServiceNow
ServiceNow Certifications nice to have : Certified ServiceNow System Administrator and CIS in at least one module. Alternatively, candidate should be capable of passing the certification exams during trial period (Capgemini may offer relevant internal trainings)
What will you do?
This is a client facing, Architecture & Consulting role which requires good presentation and communication skills as well as good technical capabilities.
Successful applicants will be able to work with Capgemini clients across the globe on most exciting newest technologies based on ServiceNow platform.
Main accountabilities may include :
Provide top level business and technology architecture consultancy services to our clients
Provide input to the design of ServiceNow based ITSM solutions as a recognized Architect or Design Authority
Provide input to bids and assist in presenting proposals to potential clients
Lead or support creation of innovative digital offers as complete enterprise solutions
Support implementation programs for complex enterprise scale solutions
Provide input to and / or create specialist points of view for the market and where appropriate present at industry events
Bring thought leadership and innovative solution ideas to existing clients and bids alike
Work with Customer Managers, Architects, Subject Matter Experts, Solution Designers and senior levels on client site
Who will you be working with?
Our Architects participate and actively support business initiatives by building reliable, efficient, scalable and business oriented solutions based on ServiceNow platform.
They are involved in design and architecture of complex systems on all levels, from legacy migration, through core platform setup, to integrations, automations and orchestrations.
Our Architects perform research into technology partner or other vendor solutions in context of client requirements for architecture and design proposal.
Working with great people and in legendary atmosphere
No formal dress code
Annual family picnics
Unforgettable integrational events
Employee volunteering opportunities and interesting CSR projects
We value and respect diversity in terms of gender, nationality, roles, age, interests
Internal celebration initiatives : Children’s Day, St. Nicholas Day and many more
Supporting employees’ hobbies : Business Run, e-sport games, basketball, volleyball
Development in expert or leader competencies
Broad training offer with possible co-funding
Access to MIT Sloan Management Review Polska knowledge base
Introduction plan for new employees and Buddy Initiative
A wide range of instructor-led and e-learning trainings
Co-financing for post-graduate studies and courses
Many companies under one roof / internal headhunters
Internal development events : conferences, meetings, communities
Education First platform for learning English online
Bonuses, including those for new employees recommendation
Additional life insurance
Access to MyAudiobooks Entertainment and personal growth in audio version
Attractive package of extra benefits of your choosing (fitness, gym, cinema, etc.)
Disability inclusion, assistive technologies, reasonable accommodations
Stay Well helpline to support the emotional and mental aspects of well-being
Private medical care for you and your family
Bicycle parking and carpooling options
Free coffee, water, milk and wide range of teas
Anti-smog plants in offices