Be part of us
Hemmersbach provides IT infrastructure services in more than 190 countries with 50+ own subsidiaries. We deliver exclusively for the leading companies in the IT industry.
As pragmatic problem solvers, we not only enthuse our customers, but also make the world a better place : 20% of our profits go into our Direct Actions Hemmersbach Rhino Force and Hemmersbach Kids’ Family.
That’s why Hemmersbach is The Social Purpose IT Company.
Your Tasks
Being a part of worldwide IT end-user projects
Management of Technicians, Team Leaders, Service Desk Agents and Administration Personnel
Supervising / Controlling of the processes and the level of service contractually appointed (SLA, KPIs etc.)
Commercial and technical collaboration within the project team
Being an interface between the technical teams and client
Providing efficient reporting to internal and external stakeholders
Recognizing and implementing the potential for process / costs optimization
Producing calculations and reports related to the project
Responsibility for project profitability
Our Requirements
2-3 years of experience in similar position
Client-facing skills and professionalism
Ability to convince others with your professional background, ideally in terms of communication and organization, and through showing concern for clients and the quality of service received
Determination, autonomy, and personal motivation
Flexibility and people management skills
Ability to work on numerous tasks simultaneously and manage a heavy workload
Advanced excel skills
Fluent English (speaking & writing)
Project management experience in IT Field / Services would be an asset
Your Benefits
A secure job position in an exponentially growing international IT company
Room to implement your own ideas, challenges within your own responsibility
Possibility to grow within a multicultural work environment with a flat structure and direct, informal communication
A job with purpose - possibility to contribute to our CSR projects : Hemmersbach Rhino Force, Hemmersbach Kids’ Family
Welcome package, full introduction into the company, Buddy program to help you get started
Language courses, discounts in partner universities, a wide range of trainings on our internal e-learning platform, for our employees’ kids access to educational modules
Flexible working hours / single shift work (optional, depending on position)
Remote work possibility during the pandemic
Company bus from the centre of Wroclaw, a free car parking area
A package of co-funded benefits : lunches and multisport card, private health care as well as life insurance for you, your partner, and family members 
