Hays IT Contracting is an up-to-date B2Bform of employment for IT specialists with innovate anddevelopmental projects for TOP Clients close at hand.
For ourClient we are currently looking for qualified Candidates for theposition of : Junior Service Desk Administrator with Dutch Location : Gdansk Oliwa Job type : B2B or Umowa zlecenie Length : long-termcooperation Rate : 69-80 PLN / h net on B2B or 50 PLN / h gross on Umowazlecenie Working hours : shift work 24 / 7 Start date : ASAP (max.
in 1month) Languages : Dutch C1, English B2 Requirements : Very goodwritten and verbal communication skills in Dutch (languageproficiency) Good written and verbal communication skills inEnglish Team player Goal-oriented approach Previous experience incustomer support is nice to have Previous experience in workingwith languages (professional experience, collage projects, etc.
isnice to have Responsibilities : Remote troubleshooting First pointof contact for end users seeking technical assistance.
Guide enduser through technical problems Resolving end users issues in fastand efficient way Provide information on IT products or servicesbased on end user query.
Work based on ticketing system Currentprocesses improvement Follow-up and update end user on status andinformation of issue reported.
Our offer : Competitive ratePreferential conditions for benefits : medical and sport packageFriendly and open-minded team, international environment