3rd line engineer that will be responsible for the support, preparation, configuration and deployment of Gain Capital Server, Storage, Virtual, Active Directory and Backup infrastructure.Key Responsibilities
Maintain and support Microsoft Active Directory.
Maintain and support VMWare and XenServer virtual environments.
Support Microsoft Exchange and Office365.
Maintain and support HP 3PAR storage arrays.
Support Citrix XenDesktop and XenApp environments.
Liaise with other internal teams and external suppliers as necessary.
Own support issues through to resolution, providing regular feedback to users and updating calls as appropriate in Jira.
Respond to alerts from monitoring services and investigate as necessary.
To design and prepare Virtual / HP / Dell equipment in accordance with Gain Capital Infrastructure standards.
To configure and install the physical equipment and install configure O / S and patch management of all servers, databases and applications.
Support and monitor all servers and disk arrays.
Partake in an office shift Rota, and out of hours support call RotaSkills, Knowledge & Experience Required
Ability to diagnose and fix Server hardware / software issues.
Knowledge of Windows Server Operating Systems.
Good understanding and working knowledge of the following technologies :
oMicrosoft Exchange and Office365.
oActive Directory and group policy.
oVMWare and XenServer.
oMicrosoft networking infrastructure i.e. : DHCP, DNS
oHP Servers and HP SIM / Dell Servers and Dell OpenManage.
oStorage Area Networks.
oStorage experience HP 3PAR or other arrays.
oCitrix XenDesktop and XenApp.
oMicrosoft System Centre Configuration Manager.
oBackup software and management.