Security and Loss Prevention Manager
Poland- Wrocław
2 d. temu

THG is a fast-moving, global technology business that specialises in taking brands direct to consumers . Our world-class proprietary tech and infrastructure powers our extensive portfolio of beauty, nutrition and lifestyle brands and is now helping drive exponential growth of our clients’ brands globally.

We’re powered by a global team of over 10,000 ambitious people around the world. Our culture is fast-paced and entrepreneurial, it’s this DNA that has supported our incredible growth.

We’re always looking for individuals that can bring fresh and innovative thinking to THG, and play a part in driving the group forward on its exciting journey.

So, if you’re ready to take the next big step in your career, challenge yourself every day and evolve with the world around you, THG is ready for you.

Security and Loss Prevention Manager

About THG

THG is one of the world’s fastest growing and largest online retailers. We have over a decade of experience building and growing brands in the Beauty and Wellness sectors, in over 160 markets.

We create brilliant digital brand experiences and our in-house team design, develop and build a bespoke proprietary technology platform that is used by hundreds of millions of people worldwide.

Central Functions are integral to the smooth running of the business; ensuring we meet our legal obligations and that our health, safety, and security is safeguarded.

Security and Loss Prevention

The Security and Loss Prevention Manager is responsible for all aspects of physical security processes and controls in their site and will also drive the implementation and maintenance of a data driven strategy to reduce and maintain losses within the Group’s fulfilment & production centres.

You will be working to create a strong culture of loss prevention and mitigation across the site. This will include creation of specific internal procedures and delivering all standard group operating procedures.

Additional areas of responsibilities include :

  • You will be accountable for each area of loss across your relevant area of responsibility
  • Engaging with and influencing key stakeholders within the fulfilment centres to build and maintain a strong operational culture around Security & Loss Prevention
  • Implementation and maintenance of all relevant group standard Security & Loss Prevention Operating Procedures
  • The ability to provide specific guidance, coaching and training to employees across all levels on Loss Prevention techniques
  • Effectively work and collaborate with all other functions within the Security & Loss Prevention department and broader business functions
  • Accountability for all operational security functions within your area of responsibility
  • The creation and implementation of strategic processes to reduce losses across the fulfilment centres / production sites
  • The strategic implementation and use of security and loss prevention related technology within the fulfilment centres / production sites
  • The management and supervision of the THG Loss Prevention Specialists
  • The investigation and resolution of all loss prevention and security related incidents
  • Management, support, reporting and effective follow up of all onsite security and loss prevention incidents
  • Brief and advise Senior Management on all security & loss prevention matters
  • Ensuring the continuous security and protection of the fulfilment centres / production sites
  • Manage all aspects of visitor access into the fulfilment centres
  • Providing weekly, detailed reports to the Senior and Regional Loss Prevention Managers
  • Role Requirements

  • Experience working in Security and Loss Prevention in a warehousing environment
  • Experience managing a small team
  • Ability to interpret and analyse data, identifying loss patterns & emerging risks and use this information to formulate clear documentation and actions to reduce losses and mitigate risks
  • Results driven approach, providing assurance that loss / shrinkage within the site is minimised in line with business standards
  • Capability to build rapport with key stakeholders and engage and influence at all levels across the business and support with 3rd party supplier management
  • Pro-active approach in the investigation and resolution of security incidents
  • Self-awareness and ability to continuously review performance and ability, seeking additional ways to improve
  • Strong knowledge of security technologies and ability to support in all areas of responsibilities
  • Leader that can be a role model for the Loss Prevention department, demonstrating THG’s core values, behaviours and competencies
  • Capable of providing support to both the Senior and Regional Loss Prevention Managers when required
  • Ability to identify and suggest improvements to processes
  • Flexible attitude
  • For this position you will need to be fluent in English Language (Written and Spoken)
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