Technical Support Engineer
Support / Gdansk, Poland
Passionate about customer communication on a very technical level? Excited about troubleshooting for our AI-powered monitoring software?
Eager to join a global leader that enables digital transformation? If yes, join Dynatrace! About the role As a Technical Support Engineer, you will combine your technical expertise and great communication skills daily.
You will provide world-class support for our customers to deliver them the best customer experience. You will have exposure to many technologies and have the possibility to learn more about them.
Our Technical Support team works closely with our R&D teams, providing them insights from customers and suggestions for improvements in our product.
We are fully remote until Covid-19 pandemic is declared over and it is safe to socialize. In the Post-Covid-19 reality we offer hybrid model, a fusion of remote and at-the-office work.
You’ll be responsible for :
Desired skills & experience :
When submitting your CV, please be aware that, due to the current health crisis related to COVID-19, we are currently subject to restrictions that limit our ability to extend offers to non-EU citizens for positions at our lab in Poland.
We are keeping the situation under review and will adjust our position should the restrictive measures change. Should this affect your application, we are happy to keep it on file until further notice.
Remuneration Technical Support Engineer : 7k - 15k PLNgross per month