High Touch Operations Engineer
ManpowerGroup
Kraków. PL
1 d. temu
source : Just Join IT

This job is 100% remote during Covid pandemic.

Responsibilities :

  • Provide Network-level problem resolution, including troubleshooting on the entire network for complex and critical issues.
  • Provide problem root-cause analysis at the network infrastructure and application level and produce detailed technical reports that include root cause, next steps, and recommendations for corrective and preventive actions.
  • Provide Software Referrals to address critical problems identified across customer’s install base.
  • Review and analyse trends and work with the High Touch Operations Manager (HTOM) in providing quarterly reports detailing corrective action plans, and other actions planned for the next quarter.
  • Shorten the time to resolution during complex and critical situations by using knowledge of the customer network and their operations.
  • Requirements :

  • Experience in network engineering or a telecommunications support environment.
  • CCNP, CCIP, CCIE or equivalent networking qualification is highly desirable.
  • Basic Linux skills
  • Understanding of NFV architecture
  • Infrastructures running SDWAN : (to have some knowledge on) : VMware ESXI, Openstack, KVM
  • What we offer :

  • Salary based on B2B contract
  • Private Healthcare (Medicover) and MultiSport Card
  • Access to an e-learning platform, coaching and mentoring.
  • Possibility of changing position, department, gaining new knowledge and experience
  • Healthy, comfortable and challenging environment
  • Remote work
  • Zgłoś tę pracę
    checkmark

    Thank you for reporting this job!

    Your feedback will help us improve the quality of our services.

    Aplikuj
    Mój adres email
    Klikając przycisk "Kontynuuj", wyrażam zgodę neuvoo na przetwarzanie moich danych i wysyłanie powiadomień e-mailem, zgodnie z zasadami przedstawionymi przez neuvoo. W każdej chwili mogę wycofać moją zgodę lub zrezygnować z subskrypcji.
    Kontynuuj
    Formularz wniosku