Service Desk Agent
CIRCLE
Poland Woj. Mazowieckie
6 d. temu

Looking for new opportunities in your career? Wherever you’re heading, let’s go there together.

You ve probably already met us.

Maybe you ve stopped by for a coffee, fueled up your car or grabbed something to eat on the go. Then you know what Circle K is all about.

Making everyday life easier for people all over the world.

We ve grown into a successful global company with over 15.000 stores in 24 countries, serving more than 6 million customers each day.

In all, we have more than 120.000 people working at our stores and support offices.

In Circle K Business Centre, in Warszawa, which is part of our SSC structures, we provide IT services for Circle K in Europe, US and Canada.

We have different functions here : Service Desk, Infrastructure, Network Operations, Development but what we have in common is the fact that no matter what we do, we understand the world we live in.

We can see how fast it changes and how fascinating this can be. Curiosity and openness drives us towards new ideas, innovations, new technologies.

IT Service Desk Agent

We are looking for a positive and organized IT Support professional to develop a career in our multinational Service Desk team, delivering quality with friendly attitude to Users from Poland, Russia, Nordic and Baltic countries.

Responsibilities

  • Support users in daily operation issues
  • Proactive monitoring of applications and infrastructure
  • Document solutions into Knowledge Base articles to improve service delivery and quality
  • Support and troubleshoot enterprise applications, client server and web-based solutions
  • Connectivity and networking support and troubleshooting in complex, multi-site LAN / WAN environment
  • Be part of 24 / 7 on duty service with weekends and evening shift as home office .
  • Qualifications

  • 1 Year experience at IT support position
  • Comprehensive understanding of IT technology and support systems
  • Advanced MS Windows skills and MS Office skills
  • Fluent English, verbal and written is required
  • Experience in IP Networks, Active Directory, Remote tools as an advantage
  • Ability to work independently
  • location : Warsaw, Puławska 145

    Interested?

    We know great companies are built from within, by great people like you. Come grow with us!

    We re looking forward to your application.

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