Loan Documentation & Processing Senior Manager
Warszawa, MA, POL
37 d. temu


Poland Loan Operations is responsible for administering the Corporate Lending portfolio for London and Western European branches for an $80B bilateral and syndicated loan facility portfolio.

The department is also responsible for Facility Agent Transaction Services providing loan administration services for the syndicated facilities portfolio of $200B.

Responsibilities :

  • Responsibility for leading and developing the Poland Loan Agency Team.
  • Support EMEA Loan Operations Head; EMEA Agency Team and Poland Loan Ops Head to coordinate activities, being an active partner in all global and regional loan initiatives and projects.
  • Liaising with cross regional Loan Operations management for cross sector / region initiatives.
  • Participate actively in global initiatives to standardize or refine the global loan process.
  • Contribute to implementation of global and regional Loan strategies.
  • Take an active role in streamlining processes and delivering change initiatives, driving forward robotics process automation and Lean initiatives
  • Proposing the effective process and system enhancements / business initiatives.
  • Lead by example and mentor junior Managers - People and Managers Development as key day-by-day activity.
  • Management of a robust control environment administering the structured Loans portfolio lifecycle events for syndicated loan facilities as a Facility Agent.
  • Adherence to a zero tolerance control failure culture for Near Miss events, Losses, policy exceptions and ensuring a no surprises escalation culture.
  • Seamlessly executing the local Flexcube development strategy
  • Interface with the finance, risk, treasury, business partners and other parties initiated by yourself or your colleagues.
  • Develop a team of Agency Loan product experts within the Poland site.
  • BSER active control and monitoring function for Agency.
  • Data collection and validation required by Seniors and all independent controls on a timely basis.
  • MCA ownership for Agency Loans.
  • Regular ICSAs / PLSDs and procedures updates related to Agency Loans.
  • Cooperation with the Head of the organizational unit in development and monitoring of implementation of corrective action plans of the unit.
  • Notifying the employees of the organizational unit on an on-going basis of identified issues.
  • Adhere to all regulatory, internal Compliance and AML policy requirements.
  • Minimize operational risk through appropriate quality control and procedures.
  • Qualifications

  • The successful candidate should have a broad knowledge and experience of financial product knowledge (preffeably loans).
  • Degree educated, preferably in a Finance, Business Management or Economics discipline, however exceptional candidates with other qualifications will be considered.
  • Industry experience (3 - 5 years) within various operational processes - e.g. Loans, Financial Markets and a varied knowledge would be preferable.
  • Knowledge and experience of loans operations would be an asset.
  • At least 2-3 years of experience in managing managers.
  • Fluency in spoken and written English, other languages an advantage.
  • Ability to prioritize and manage multiple deadlines, work to tight schedules and provide a fast and efficient turnaround of tasks and problem resolutions.
  • Ability to build effective working relationships across hierarchal levels and functions.
  • Ability to cope with ambiguity & change high adaptability.
  • Team player attitude & strong communication skills required
  • Ability to challenge status quo and continuously optimize processes and tasks in own area of responsibility.
  • Demonstrates strong leadership skills, proactive approach
  • Numerate, analytical mind, with strong problem-solving skills.
  • We offer :

  • Opportunity of professional development in the global structures
  • Learning opportunities and challenging assignments in which you can utilize your knowledge
  • Competitive social benefits (medical care, Benefit System, life insurance and other)
  • Chance for a career evolution within Citi business structures
  • Active participation in improvemental projects
  • Citi provides wide breadth of opportunities within Poland and globally for outstanding candidates : management career within CSC Poland or client / product role within other locations in EMEA
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