IS Service Owner for HR, Master Data, Analytics, User Access Management & Data Privacy
Cracow, Małopolskie, Poland
4 d. temu

Take your next career step at ABB with a global team that is energizing the transformation of society and industry to achieve a more productive, sustainable future.

At ABB, we have the clear goal of driving diversity and inclusion across all dimensions : gender, LGBTQ+, abilities, ethnicity and generations.

Together, we are embarking on a journey where each and every one of us, individually and collectively, welcomes and celebrates individual differences.

If you are looking for big, global challenges, Information Systems (IS) is the place to come. If you have the energy, discipline and intellectual firepower to succeed, you will find almost limitless opportunities to stretch your thinking, expand your horizons and build your skills as you work with people all over the world.

We are now looking for a professional, who is able to take the position of IS Service Owner for HR, within the IS HR Domain.

The role is accountable to deliver and to orchestrate the delivery of IS service operations and maintenance activities.

Your responsibilities

  • Collaborate with Global Business Process Owners to understand the demand, provide delivery proposals and implementation for the Master Data, Analytics, User Access Management & Data Privacy, based on various technologies : SAP HR, SaaS cloud solutions and in-house applications
  • Establish a strong relationship with HR stakeholders and act as IS focal point for Employee Lifecycle & Analytics HR teams and Global Process Owners
  • Ensure delivery and management of projects, enhancements, analysis, as well as operations of the MD, UAM, Analytics solutions
  • Provide overall leadership, control and take responsibility for the given area and solutions globally,
  • Coordinate the planning and consumption of the service areas budget
  • Act as a cost center owner for solutions in scope, ensure financials of the given applications in scope are in line with the plan and properly controlled
  • Ensure that ongoing service delivery and support organization meet the agreed business requirements and SLAs
  • Manage team of project managers, operations manager, business analysts and solutions architects working within given area
  • Responsible for engagement of external suppliers, scope and quality of sourced services delivery,
  • Be part of the IS HR department leadership team, providing IS HR strategy and IS delivery.
  • Living ABB’s core values of safety and integrity, which means taking responsibility for your own actions while caring for your colleagues and the business
  • Your background

  • Minimum 3 years in IS delivery and operations management roles
  • Minimum 7 years of IS experience with the software development lifecycle or project lifecycle
  • Minimum 1 year of people’s management experience
  • Master’s Degree in information management, computer systems, business engineering or similar
  • Senior stakeholders management and experience with managing multiple stakeholder groups
  • ITIL 4 foundation certification, other ITIL and Lean certifications or designation desired
  • Strong customer focus and communication skills
  • Analytical and problem resolution-oriented mindset
  • Fluent spoken and written English
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