Tech Project Manager
Epam
Wroclaw, Poland
4 d. temu
  • Act as a point of contact between the Program Management and the involved Service Delivery teams
  • Raising, manage and monitoring the following requests types : server install, move, upgrade, decommission and storage change
  • Communicate to the Service Delivery teams the business demand and escalates issues that would prevent delivery
  • Manage priority and project related requests to the agreed timescales with regular reporting and updates
  • Produce weekly reports on request status highlighting issues preventing delivery
  • Suggest changes for enhancement to the tools, workflow, process and reporting
  • Know how in Data analytics / Data science
  • Investigate issues / bugs found within the service request workflow
  • Assist in reconciliation efforts to manage the local hardware inventory
  • Manage internal project
  • Requirements

  • A Project Manager or Service Delivery Administrator
  • You have a good knowledge of IT infrastructure including Servers, Storage and Network
  • You have a good knowledge of Data Centers and how they relate to Servers and Storage
  • You understand the processes required to install, change, move and decommission hardware
  • You have good interpersonal skills as the role involves coordinating various resources and communicating clearly to Service Delivery teams, the Customers and Senior Management
  • You have good working experience with MS Excel to an intermediate level (pivot tables etc)
  • Strong written and verbal communication skills in English
  • Degree level education
  • A confident communicator that can explain technology to non-technical audience
  • Capable of understanding client needs and translating this into products and services
  • We offer

  • Vast opportunities for self-development : online courses and library, experience exchange with colleagues around the world, partial grant of certification
  • English language classes
  • Polish language classes for Foreigners
  • Career development center
  • Unlimited access to LinkedIn learning solutions
  • Possibility to relocate for short and long-term projects (ex. to USA or Switzerland)
  • Benefit package (private insurance, health care, multisport, lunch tickets, and shopping vouchers, etc.)
  • Possibility to be involved in an international project
  • Remote work options
  • Mentoring programs with experts that will help you to grow
  • Discount on Apple products up to 10%
  • Relocation package for foreign applicants as well as for people relocating within Poland
  • Employment Contract or B2B, depending on your preferences
  • Please note that only selected candidates will be contacted
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